Find Your Perfect Ride at Open Lot Used Cars
At Open Lot Used Cars, our mission is to provide our customers with a unique and hassle-free car buying experience. We strive to build long-term relationships with our clients, and our goal is to ensure that every customer leaves our dealership feeling satisfied and confident in their purchase.
Our Dealership
As a leading used car dealership in Las Vegas, Nevada, we take pride in our vast inventory of high-quality pre-owned vehicles. Our team of experienced and knowledgeable sales professionals is dedicated to helping you find the perfect vehicle that fits your needs and budget. We believe in transparency and honesty, and we strive to provide accurate and detailed information about each vehicle in our inventory.
Services Offered
At Open Lot Used Cars, we offer a wide range of services to make your car buying experience as smooth and convenient as possible. Our services include:
- Financing Options: We have partnered with leading lenders to offer flexible financing options to our customers. Our finance team will work with you to find the best financing solution that fits your budget and credit score.
- Vehicle Inspection: Our team of certified technicians conducts a thorough inspection of each vehicle before it's listed for sale. We provide detailed reports of any defects or issues with the vehicle to ensure transparency.
- Warranty and Protection Plans: We offer a range of warranty and protection plans to give you peace of mind and protect your investment.
- Trade-In Program: We offer a trade-in program that allows you to trade in your current vehicle for a newer model or a different make.
Why Choose Us
At Open Lot Used Cars, we believe in building relationships with our customers. We take pride in our commitment to excellence and our focus on providing exceptional customer service. Our goal is to make your car buying experience as enjoyable and stress-free as possible.
Employee Behavior and Professionalism
Some reviewers had negative experiences with the employees, citing unprofessional behavior, lack of knowledge, and unhelpful attitudes. They mentioned feeling uncomfortable, sad, and disappointed with the way they were treated.
Vehicle Issues and Repair
A few reviewers had problems with their vehicles, including a broken-down car, antifreeze and water erupting, and a loose fan. They were unhappy with the repair process and the way their issues were handled.
Positive Experiences
On the other hand, many reviewers had excellent experiences with the sales team, particularly with Angelo, Betsy, Carlos, and Dalvon. They praised their helpfulness, friendliness, and willingness to work with them to find the right vehicle. Some reviewers appreciated the extra effort put in to help them get into a car, even with large cash down payments.
Communication and Sales Process
Some reviewers had negative experiences with the sales process, citing poor communication, lack of knowledge, and unhelpful salespeople. They felt that the sales team was not willing to work with them on prices or cosmetic issues.
Dealership Recommendation
Many reviewers highly recommend the dealership, particularly the Boulder Highway location. They praised the staff's friendly and helpful attitude, and appreciated the efforts made to help them find the right vehicle.
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