Business Details
14 Years
experience
Emergency
services
Trusted HVAC Services in Boise & Nampa, ID
Peppy Heating & Cooling is a locally owned, family-operated HVAC contractor serving Boise, Nampa, and the Treasure Valley area since 2012. Our certified technicians specialize in heating, cooling, and ductless HVAC system installation, maintenance, and repair for residential properties. We prioritize personalized solutions tailored to homeowners' needs, backed by industry-leading warranties and a commitment to 5-star service.With over 500 5-star reviews, we emphasize honesty, transparency, and long-term customer relationships. Our team follows a three-step process to understand client goals before recommending solutions, ensuring no hidden fees or aggressive sales tactics. We maintain 24/7 emergency service availability and offer the Peppy Comfort Club for preventive maintenance and cost savings.
Services
Heating Installation
Cooling Repair
Ductless HVAC
AC Replacement
Furnace Services
Heat Pump Repair
HVAC Maintenance
Emergency Service
Comfort Club
Indoor Air Quality
Details
- Year established: 2012
Highlights and features
- We offer 24/7 emergency HVAC services with no hidden fees
- Our technicians hold Mitsubishi Diamond Elite Contractor certification
- We provide personalized solutions after understanding your specific needs
- We guarantee 100% satisfaction with all our HVAC work
- Our team includes factory-trained ductless HVAC specialists
Associations and certifications
- Mitsubishi Diamond Elite Contractor
- Ductless Directory Top Ductless Contractor
What people say
Prompt emergency service
Professional technicians
Honest recommendations
Competitive pricing
Clean workspaces
Services
Heating Installation
We specialize in complete heating system installation for Boise homes. Our certified technicians handle furnace, heat pump, and heater installations with precision. We offer energy-efficient models from trusted brands like Trane. Our team conducts detailed load calculations to ensure proper sizing and provides honest recommendations based on your home's specific needs. We guarantee professional installation that meets or exceeds industry standards while maintaining clean workspaces throughout the process.
Cooling Repair
Our emergency cooling repair service addresses all air conditioning issues in Boise's hot summers. We diagnose and fix problems like refrigerant leaks, electrical failures, and compressor issues. Technicians carry common replacement parts for same-day repairs. We prioritize transparent diagnostics and provide detailed explanations before any work begins. Our 24/7 availability ensures homeowners can get urgent assistance during extreme weather conditions when cooling systems fail unexpectedly.
Ductless HVAC
We install and service energy-efficient ductless heating and cooling systems for Boise homes. Our Mitsubishi-certified technicians handle single-zone and multi-zone mini-split installations. These systems offer improved efficiency without ductwork, with options for individual room temperature control. We provide expert placement recommendations and complete installations in one day. Our team also offers maintenance services to ensure optimal performance of ductless systems in Idaho's climate.
HVAC Maintenance
Our preventive maintenance services extend HVAC system lifespans and improve efficiency. We offer bi-annual inspections covering all system components. Services include coil cleaning, refrigerant checks, electrical connections, and safety inspections. Comfort Club members receive priority scheduling and discounted repairs. Regular maintenance helps identify small issues before they become major problems, ensuring reliable operation through Boise's extreme temperature fluctuations.
Emergency Service
We provide urgent HVAC repair services for critical system failures. Our technicians respond to emergencies during extreme weather conditions when heating or cooling systems fail. Services include furnace breakdowns, AC compressor failures, and heat pump malfunctions. We maintain on-call staff during nights, weekends, and holidays. Emergency service vehicles carry essential tools and parts for immediate repairs to restore home comfort as quickly as possible.
People
Brett Shannon
President
Brett Shannon leads Peppy Heating & Cooling with over 15 years of HVAC industry experience. He ensures all installations and repairs meet the company's high standards. Brett focuses on maintaining the family-owned business's reputation for honesty and quality service. He personally oversees technician training programs to maintain consistent service excellence across all projects.
Rob Shepherd
Sales Manager
Rob Shepherd specializes in HVAC system consultations and recommendations. With extensive product knowledge, he helps customers choose appropriate heating and cooling solutions. He emphasizes honest assessments without upselling unnecessary equipment. Rob coordinates complex installations and ensures clear communication between customers and installation teams.
Kevin Orn
Lead Technician
Certified HVAC technician Kevin Orn handles complex repairs and installations. He trains new technicians on best service practices and equipment-specific procedures. Kevin specializes in diagnostics for older systems and energy efficiency improvements. He consistently receives customer praise for thorough explanations and clean work habits during service calls.
Questions
Do you offer 24/7 emergency HVAC service?
Yes, we provide 24/7 emergency HVAC repair services for urgent heating and cooling system failures in Boise and Nampa.
What areas do you service?
We serve Boise, Nampa, Meridian, Caldwell, Eagle, Payette, Fruitland, Emmett, and surrounding Treasure Valley areas in Idaho.
Do you offer financing options?
Yes, we provide financing options for HVAC system replacements and major repairs to qualified customers.
Are your technicians certified?
All our technicians hold industry certifications including Mitsubishi Diamond Elite Contractor status and factory training for major HVAC brands.
What is the Peppy Comfort Club?
Our Comfort Club provides bi-annual HVAC maintenance, 15% repair discounts, priority scheduling, and annual system credits for preventive care.
Do you install ductless HVAC systems?
Yes, we specialize in ductless mini-split system installation and maintenance as a certified Top Ductless Contractor in the Ductless Directory.
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