At Indy Cycle Specialist, we're more than just a bike shop - we're a community of cycling enthusiasts dedicated to helping you ride. As a full-service neighborhood bike shop in Indianapolis since 1993, we pride ourselves on being polite, honest, and passionate about cycling. Our mission is to provide top-notch service, top-quality products, and a welcoming environment for cyclists of all levels.
Our Story
Indy Cycle Specialist was founded on a simple premise: to share the joy of cycling with the community. Our owner, Scott Irons, has always been dedicated to helping people ride, and his passion for cycling is contagious. Over the years, we've grown to become one of the most respected bike shops in Indianapolis, with a reputation for excellent service, knowledgeable staff, and a vast selection of bikes and accessories.
Our Services
At Indy Cycle Specialist, we offer a wide range of services to keep your bike running smoothly and get you back on the road. From routine tune-ups to custom wheel building, suspension sales and repair, and bike boxing for UPS shipping, we've got you covered. Our expert technicians are trained to work on all makes and models, and we're committed to providing fast turnaround times and competitive pricing.
Our services include:
- Bike tune-ups starting at $79.99
- Custom wheel building with free truing for life
- Front suspension sales, service, and repair
- Rear shock sales, service, and repair
- Custom bike building
- Outfitting for on and off-road touring and bikepacking
- Layaway programs
- Ride now, pay later financing options
- Bike boxing for UPS shipping
- Air travel case rental
Our Commitment
At Indy Cycle Specialist, we're dedicated to helping you ride with confidence. We believe in building relationships, not just selling bikes, and we're committed to providing exceptional customer service, expert advice, and unparalleled enthusiasm for cycling. Whether you're a seasoned pro or just starting out, we're here to help you every step of the way.
Ride Now, Pay Later!
We're proud to offer financing options for new bikes, so you can ride now and pay later. With our 12-month financing program, you can get the bike you want today and pay for it over time. Apply now and start riding today!
Overall Experience
Indy Cycle Specialist has received an overwhelmingly positive response from customers, with multiple 5-star reviews praising the shop's excellent service, knowledgeable staff, and reasonable prices. Several reviewers mention the helpful and friendly staff, who take the time to explain bike features and pros and cons, and provide recommendations. The shop also seems to excel in its attention to detail, with some reviewers mentioning that they left with a bike that was tailored to their needs and budget.
Quality of Service
Several reviewers have had excellent experiences with Indy Cycle Specialist's repair services, with one reviewer mentioning that they received a thorough tune-up and had their bike feel brand new again. Another reviewer had a wheel set built by the owner Scott, which was described as "the best" and "hands down the nicest."
Value for Money
Many reviewers have praised the shop's prices, mentioning that they were very reasonable and offered great value for the quality of service and products received. One reviewer mentioned that they were pleased with the price and work done on their bike, and another reviewer noted that the shop's prices were worth every penny.
Customer Service
The staff at Indy Cycle Specialist has been consistently praised for their friendly and knowledgeable demeanor. Several reviewers mention that the staff took the time to explain bike features and pros and cons, and provided recommendations. One reviewer even mentioned that they could ask any question about biking and the staff would have the answer.
Negative Experiences
Unfortunately, not all experiences at Indy Cycle Specialist have been positive. One reviewer had a negative experience with the shop's communication, mentioning that they were left in the dark about the status of their bike repair and ultimately left without any work being done. This reviewer was disappointed and feels that the shop let them down.
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