"WE CARE" About Your Vehicle's Safety
At Tic Toc Tire Co., we understand that getting your car fixed or buying new tires can be overwhelming. That's why we're here to help you choose from our large selection of tires and auto repair services. We pride ourselves on being your number one choice for any auto repair need, and we're dedicated to earning your business.
Our Services
Our ASE-certified mechanics specialize in a wide range of auto repair services, including brake repair, wheel alignment, shocks and struts, engine diagnostics, Pennzoil oil change services, transmission flushes, wiper blade installation, WV State Inspections, engine tune-ups, air conditioning repair, injector cleaning, and scheduled maintenance on all types of cars and trucks. We also offer nitrogen installation in tires and are proud to serve Huntington, WV as a Federated Auto Parts Nation Wide Warranty and a Michelin TCI Elite T3 Dealer.
Our Promise
At Tic Toc Tire Co., we never forget our motto to customers: "WE CARE". We understand that nothing is more important than the safety of your vehicle, and we're committed to providing you with the highest level of service and expertise. Our highly knowledgeable personnel are always happy to help you pick the right accessories for your vehicle, and our financing options make it easy to get the repairs and maintenance you need.
About Our Team
Our team is led by Store Manager Scott Ramsey, a certified TIA Automotive Tire Service Instructor who has worked at Tic Toc Tire Co. since 1973. Assistant Manager Phil Watkins has been with us for over 25 years, and Service Manager Ryan Blake brings 15 years of experience in auto repair and tire services. Service Writer Aidan Willis has been with us for more than 5 years and brings the "We Care" attitude to work every day.
Our Goal
At Tic Toc Tire Co., our goal is to provide you with the best possible service and experience. We want to earn your trust and become your go-to destination for all your auto repair and tire needs. Visit us today and see why we're the number one choice for drivers in Huntington, WV.
Unreliable Services and Deceptive Practices
The majority of reviews express dissatisfaction with the services provided by the mechanics, citing instances of deception, negligence, and unprofessional behavior. Many customers reported being overcharged for services that were not properly rendered, and some even experienced further damage to their vehicles as a result of the shop's mistakes.
Poor Communication and Lack of Transparency
Several reviewers mentioned that the shop failed to communicate effectively, neglecting to inform them of issues with their vehicles or providing misleading information. This lack of transparency led to further problems and additional costs for the customers.
Misdiagnosis and Shoddy Repairs
Multiple reviews describe instances of misdiagnosis, with mechanics failing to identify or properly address issues with customers' vehicles. In some cases, the repairs made by the shop even caused further damage to the vehicles.
Unilateral Decision-Making
Some reviewers felt that the shop was more interested in making a profit than in providing quality service, as they were pushed to purchase additional services or repairs without their consent.
Two Positive Reviews
On the other hand, two reviewers praised the shop's services, describing the staff as honest and knowledgeable. These reviewers reported positive experiences with the shop's maintenance and repair services.
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