Business Details
32 Years
experience
Emergency
services
Your Trusted IT Partner in Eaton, Ohio
Founded in 1994, Eaton Computer has evolved from a local computer store into a trusted provider of comprehensive IT solutions. Our journey began when we recognized the need for fair, reliable technology support for small businesses, prompting our shift to specialized IT services. With over three decades of experience, we pride ourselves on delivering personalized, human-centric support without automated menus or delays. Our team of certified professionals holds Gold Certified Microsoft Partner status, reflecting our expertise in implementing cutting-edge technology solutions.We specialize in proactive network management, strategic IT consulting, cloud migration, and business continuity planning, ensuring our clients focus on core operations while we handle their technology needs. Our commitment to transparency, competitive pricing, and 24/7 availability has earned us long-term partnerships with businesses across multiple states. Headquartered in Eaton, Ohio, we serve clients from initial consultation through implementation and ongoing support, combining technical excellence with unwavering customer service.
Services
Managed Services
IT Consulting
Cloud Solutions
Network Services
Disaster Recovery
Helpdesk Support
Security Management
Virtualization
Data Backup
Remote Support
Details
- Year established: 1994
Highlights and features
- We offer 30 years of proven IT expertise with Microsoft-certified professionals
- Our team provides 24/7 real-person support with no automated menus
- Gold Certified Microsoft Partner status ensures cutting-edge technology implementation
- Proactive network monitoring prevents issues before they disrupt operations
- Customized solutions tailored to small business needs with transparent pricing
Associations and certifications
- Microsoft Gold Certified Partner
What people say
Real person support
Prompt attention
Expert team
Cost-effective solutions
24/7 availability
Services
Managed Services
Our proactive managed services ensure continuous network monitoring, security updates, and system optimization. We handle routine maintenance and emergency repairs to prevent downtime. Businesses benefit from predictable costs and dedicated support from our Microsoft-certified technicians.
Cloud Solutions
We implement secure cloud infrastructure tailored to business needs, enabling remote access and scalable resources. Our solutions reduce hardware costs while maintaining data security. Clients receive ongoing support for cloud-based operations and hybrid system integration.
IT Consulting
Our consultants develop customized IT roadmaps aligned with business goals. Services include system audits, vendor selection, and implementation planning. We help organizations optimize technology investments and prepare for future growth through strategic guidance.
Disaster Recovery
We create comprehensive business continuity plans with automated backups and rapid recovery protocols. Our solutions protect against data loss from cyberattacks, hardware failures, or natural disasters. Clients receive regular testing to ensure recovery readiness.
Network Services
Our team designs and maintains secure, efficient network infrastructures. Services include wireless setup, cabling, server management, and remote access solutions. We optimize network performance to support business operations and future expansion requirements.
People
Donald McCready
CFO, CIO
With over 20 years of experience in IT management, Donald oversees financial and technological strategy for The Schaefer Group. He partners with Eaton Computer to ensure seamless IT operations across multiple locations.
Michelle Collier
Executive Director
As Executive Director of Good Neighbor House, Michelle leads community initiatives while relying on Eaton Helpdesk for critical IT infrastructure support. Her organization has partnered with them for over 18 years.
Tina Cain
Office Manager
Tina manages administrative operations for Eaton Compressor, coordinating with the dedicated Eaton Helpdesk team for IT support. She has maintained this successful partnership for nearly two decades.
Scott R. Vosler
Medical Director
Dr. Vosler oversees medical operations at Kettering Hospital, where reliable IT systems maintained by Eaton Helpdesk ensure uninterrupted patient care and data management across multiple locations.
L. William Rettig
CEO
As CEO of Lifestages - Samaritan Centers for Women, William leads healthcare services supported by Eaton Helpdesk's IT solutions. Their 18-year partnership ensures secure, efficient technology operations for medical practices.
Questions
What IT services do you offer for small businesses?
We provide managed services, cloud solutions, network security, disaster recovery, IT consulting, and 24/7 helpdesk support tailored to small business needs.
Are you available for emergency IT support?
Yes, our team offers 24/7 emergency support with real technicians available to resolve critical issues immediately.
Do you serve businesses outside of Ohio?
We serve clients across multiple states including Indiana, Texas, Virginia, and New Jersey through remote support and on-site visits.
What makes your IT support different from competitors?
Our Microsoft-certified team provides proactive, personalized support without automated systems, focusing on long-term technology strategy and immediate issue resolution.
Can you help with cloud migration for my business?
Yes, our cloud services include secure migration, implementation, and management of cloud-based solutions to improve flexibility and reduce IT costs.
How do you handle data backup and recovery?
We offer automated, continuous data backups with rapid recovery options to ensure business continuity during unexpected disruptions or system failures.
