Come home to the West Bank Inn, where comfort meets affordability!
At the West Bank Inn, we take pride in providing our guests with a comfortable and affordable stay in Augusta, Georgia. Our conveniently located hotel is just a short drive from downtown Augusta and offers easy access to the Augusta National Golf Club, home of the Masters Tournament. We are surrounded by a variety of shopping and dining options, including the popular Tbonz Steakhouse, which is just a 2-minute walk from our front door.
Our Services
We offer a range of amenities to ensure a comfortable and relaxing stay. Our rooms are clean and comfortable, featuring a microwave, coffee maker, hair dryer, iron/board, and refrigerator. We also offer DirecTV, which provides a variety of movies and shows for your entertainment on our flat-screen TVs. In addition to our in-room amenities, we offer laundry facilities, complimentary coffee in the office, and a free continental breakfast in the morning.
Our goal is to provide our guests with comfortable rooms and warm, friendly service at surprisingly low prices, making us an ideal choice for economy-minded travelers. As a family-owned business, we take great pride in making you feel at home. We want the West Bank Inn to be your home away from home.
Our Commitment
At the West Bank Inn, we are committed to providing our guests with a clean, quiet, and safe environment. We strive to exceed our guests' expectations and provide a memorable stay. We take pride in our business and strive to maintain the highest standards of cleanliness, comfort, and customer service.
Our Philosophy
Our philosophy is simple: to provide our guests with a comfortable and affordable stay in a clean and welcoming environment. We believe that our guests deserve the best, and we strive to exceed their expectations. We are dedicated to providing a memorable stay and making the West Bank Inn your home away from home.
Overview
The West Bank Inn in Augusta, Georgia has received a mix of positive and negative reviews from customers. While some guests praised the hotel's cleanliness, comfortable rooms, and friendly staff, others reported issues with bugs, noisy neighbors, and poor customer service.
Positive Comments
Many guests praised the hotel's cleanliness, comfortable beds, and convenient location. The staff were often described as friendly and accommodating, with some guests mentioning that they went above and beyond to ensure a pleasant stay. The hotel's value for money was also highlighted, with many guests feeling that they got a good deal for the price.
Negative Comments
On the negative side, some guests reported issues with bugs and noisy neighbors, which disrupted their stay. Poor customer service was also mentioned, including rushing guests to check out and charging incorrect rates. Some guests felt that the hotel's quality did not justify the price, and that the hotel's management could improve in certain areas.
Room Quality and Amenities
Many guests praised the hotel's rooms, describing them as clean and comfortable. The hotel's amenities, including refrigerators, microwaves, and TVs, were also appreciated. However, some guests noted that the hotel's breakfast options were limited.
Location and Accessibility
The hotel's location was a major plus for many guests, who appreciated its proximity to downtown Augusta, restaurants, and shopping centers. However, some guests noted that the hotel's parking lot was small and could be improved.
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