Business Details
23 Years
experience
Your Trusted IT Partner in Mid-Michigan
Founded in 2003, Computer Pro was established with a clear mission: to deliver high-quality IT services at fair prices. Our founder, Terry Moon, began his career in 1997, gaining extensive experience with organizations like AT&T and the State of Michigan, where he mastered WAN technology and infrastructure cabling. Recognizing a gap in the market between costly IT firms and small repair shops, Terry launched PC Express, which evolved into Computer Pro in 2008. Today, we specialize in IT support, network cabling, and VoIP solutions for both businesses and residential clients. Our team of technicians, each with over a decade of experience, is committed to resolving complex technical challenges while maintaining affordability.We stand by our no-charge guaranteeif we cant fix your issue, you dont pay. With remote support services spanning the U.S., we combine cutting-edge technology and preventative maintenance to ensure seamless operations for our clients. Our Pro Support Plan offers unlimited tech support for a low monthly fee, reflecting our dedication to transparency and customer satisfaction. As a Michigan-based corporation, we pride ourselves on being a trusted partner for all IT needs, blending technical expertise with personalized service.
Services
IT Support
Computer Repair
Network Cabling
VoIP Phone Systems
Pro Support Plan
Details
- Year established: 2003
Highlights and features
- We have over 20 years of experience in IT services.
- Our Pro Support Plan offers unlimited tech support for a low monthly fee.
- Our team of technicians has over 10 years of experience each.
- We provide a no-charge guarantee if we can't fix your issue.
- We offer remote support services across the U.S.
Services
IT Support
Computer Pro delivers comprehensive IT support for businesses and residential clients, including network management, VoIP services, and wireless networking. Our team specializes in modernizing infrastructure to boost productivity and reduce downtime. With remote support available nationwide, we ensure rapid, cost-effective solutions tailored to your technical needs.
Network Cabling
We provide professional network cabling and infrastructure services, including rack installation and wire organization. Our structured cabling solutions enhance performance, simplify troubleshooting, and create clean, durable setups. Whether upgrading existing systems or installing new networks, we use advanced tools to minimize business disruption and ensure long-term reliability.
VoIP Phone Systems
Computer Pro offers VoIP phone system sales, installation, and maintenance. Our solutions reduce costs compared to traditional lines while adding features like virtual faxing and mobile integration. Designed for businesses of all sizes, our VoIP services improve communication efficiency and scalability, supported by ongoing technical assistance.
Computer Repair
Our residential and business computer repair services address slow performance, viruses, and hardware failures. With experienced technicians and a no-charge guarantee, we prioritize quick, effective fixes. Remote and in-person options are available, ensuring accessible support for all device-related issues.
Pro Support Plan
The Pro Support Plan provides unlimited tech support and preventative maintenance for a flat monthly fee. Services include system monitoring, security updates, and virus removal. Ideal for businesses and homes, this plan ensures continuous network health, minimizing downtime and offering peace of mind with predictable pricing.
Questions
What services does Computer Pro offer?
We provide IT support, computer repair, network cabling, VoIP phone systems, and managed services through our Pro Support Plan.
Do you serve both businesses and residential clients?
Yes, we offer tailored solutions for businesses and homeowners, including remote support across the U.S.
What is the Pro Support Plan?
It's a monthly service covering unlimited tech support, virus removal, and preventative maintenance to keep systems running smoothly.
Are your technicians experienced?
Our team members have over 10 years of experience each, with expertise in complex IT systems and infrastructure.
What areas do you serve?
We operate in Mid-Michigan and provide remote support services nationwide.
What guarantees do you offer?
If we can't fix your issue, you don't pay—backing our commitment to reliable, results-driven service.