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Gentry Restoration Gentry Restoration
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Trusted Water & Fire Damage Restoration Services
Gentry Restoration has established itself as a trusted provider of water mitigation, fire damage restoration, and general contracting services across the North Carolina and South Carolina Piedmont and Coastal Plains regions. Founded by Scott Gentry, a seasoned professional with extensive experience in tile, hardwood flooring, and restoration, our family-owned business prioritizes rapid response and technical expertise to address water leaks, fire damage, and structural restoration. Our team of IICRC-certified specialists employs advanced techniques for water extraction, dehumidification, and content cleaning while maintaining meticulous documentation for insurance claims.

We serve residential, commercial, and institutional clients from Raleigh, NC, to Florence, SC, and from Myrtle Beach, SC, to Charlotte, NC, offering tailored solutions for flooring, roofing, cabinetry, and comprehensive property renovations. By directly coordinating with insurance providers and emphasizing mold prevention within 48 hours of water exposure, we ensure transparent, efficient service delivery. Our commitment to quality is reflected in periodic progress reporting, competitive pricing, and a customer-centric approach that combines technical proficiency with personalized attention to detail.
Services
Water Damage Restoration Fire Damage Cleanup Flood Damage Services Insurance Claim Support General Restoration Ceiling & Crawl Space Cleanup Carpet Cleaning & Removal Commercial Renovations Interior Remodeling Tenant Improvement Projects
Highlights and features
  • Family-owned business with regional expertise in NC/SC
  • IICRC-certified specialists for water/fire damage restoration
  • Direct insurance company coordination for claims processing
  • Mold prevention within 48-hour industry-recommended window
  • Detailed documentation and progress reporting for transparency
Associations and certifications
  • IICRC
Update Listing
Services
Water Damage Restoration
Our water damage restoration service addresses leaks from pipes, appliances, and roofing issues. We employ industrial extraction equipment and dehumidification systems to remove moisture within critical 48-hour mold prevention window. Our team preserves structural integrity while documenting all procedures for insurance claims.
Fire Damage Cleanup
Specialized fire damage cleanup includes soot removal, smoke odor elimination, and content cleaning of personal belongings. We restore structural elements while maintaining safety standards and preparing detailed documentation for insurance reimbursement. Our technicians use industry-approved methods for surface restoration.
Flood Damage Services
Flood damage services include comprehensive cleanup of contaminated water, structural drying, and restoration of affected materials. We coordinate with insurance providers for payment processing and provide detailed estimates. Our rapid response teams operate across NC and SC coastal regions.
Insurance Claim Support
We provide full insurance claim support including damage documentation, cost estimates, and direct billing. Our team negotiates with providers to ensure fair compensation while maintaining transparent communication throughout the claims process for water and fire damage incidents.
General Restoration
General restoration services cover flooring replacement, roofing repairs, cabinetry restoration, and complete property renovations. Our contractors handle both structural and cosmetic repairs, offering tailored solutions for residential and commercial properties across North and South Carolina.
People
Scott Gentry
Owner
Founder with extensive experience in tile and hardwood flooring industries. Specializes in water damage mitigation and property restoration. Committed to rapid response and quality service delivery across NC/SC regions.
Craig Jackson
Project Manager
Certified specialist in water damage restoration and flood repair. Coordinates on-site operations and client communication. Provides technical expertise for complex restoration projects throughout the Carolinas.
Questions
What areas do you service?
We operate across North Carolina and South Carolina, including Raleigh, Charlotte, Myrtle Beach, and Florence. Our primary service area covers the Piedmont and Coastal Plains regions.
Do you work with insurance companies?
Yes, we directly coordinate with insurance providers for claims processing, including documentation, estimates, and payment arrangements to simplify the restoration process for clients.
How quickly can you respond to emergencies?
We prioritize immediate response for water and fire damage emergencies. Our team typically arrives within hours of initial contact to begin mitigation procedures.
What certifications do your technicians hold?
Our team includes IICRC-certified restoration specialists trained in water extraction, fire damage remediation, and industry-standard restoration techniques.
How do you handle mold prevention?
We follow the 48-hour industry standard for water removal to prevent mold growth. Our dehumidification systems and moisture monitoring ensure complete drying of affected areas.
What types of properties do you restore?
We service residential homes, commercial buildings, churches, and institutional facilities. Our capabilities include structural repairs, content cleaning, and complete property renovations.