At Epic Windows and Doors, we're passionate about helping you enjoy your view. For 27 years, we've been dedicated to providing high-quality window and door products that put the finishing touch on your home or commercial project. Our comprehensive showrooms in Salt Lake City, Provo, St. George, Park City, and Riverdale, Utah, are designed to inspire and educate you on the latest window and door solutions.
Our Story
We've built a reputation on providing cutting-edge products, dynamic processes, and building lifelong relationships with our clients. Our customers are always in mind, and we're committed to exceeding their expectations. From sales to service and beyond, we're dedicated to delivering exceptional experiences that make a lasting impact.
Our Services
We offer a wide range of services designed to meet the unique needs of our clients. Whether you're a homeowner or a commercial builder, we provide window replacement solutions that are tailored to your project. Our services include:
- Window replacement for residential and commercial properties
- Custom installation services
- One-on-one consultation to find the right window solution for your project
- Comprehensive showroom experience featuring the latest products from top manufacturers
Our Products
We're proud to work with some of the best manufacturers in the industry to source windows and doors that meet the highest standards of quality and performance. Our product range includes:
- Windsor Windows and Doors
- Kolbe Windows and Doors
- Reynaers Aluminum
- Arcadia Custom
- La Cantina Doors
- Western Window Systems
- Jeld-Wen Windows and Doors
- Andersen Windows and Doors
- Centor WinDor
Our Commitment
At Epic Windows and Doors, we're committed to helping you enjoy your view. We're dedicated to providing exceptional products, exceptional service, and exceptional experiences that make a lasting impact. Contact us today to learn more about how we can help you bring your vision to life.
Poor Service and Installation Issues
Several customers expressed frustration with the company's service department, citing instances of poor communication, lack of follow-up, and unfulfilled promises. Some customers reported being stood up by installation crews, while others experienced long delays in receiving their orders.
Quality Control Issues
Some customers reported receiving defective or incorrect products, including windows with the wrong altitude glass and broken windows. In some cases, the company took months to resolve these issues, leading to frustration and dissatisfaction among customers.
Communication Breakdowns
Several customers complained about poor communication from the company, including unreturned calls and emails, and a lack of transparency about order status and delays. Some customers felt that the company did not take their concerns seriously and did not make an effort to resolve issues in a timely manner.
Positive Experiences
On the other hand, some customers had positive experiences with the company, citing helpful sales representatives, high-quality products, and professional installation services. A few customers praised the company's willingness to make things right when issues arose, and appreciated the quality of their products.
Showroom and Product Offerings
The company's showroom was praised by several customers, who appreciated the variety of products on display and the knowledge of the sales staff. Some customers were impressed by the high-end brands offered by the company, and appreciated the guidance provided by the sales team in selecting the right products for their needs.
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