Enriching life through better hearing
Livingston, a family-owned and operated business for over seventy years, has become a household name in the hearing care industry. Our vision is simple: to enrich lives through better hearing. This dedication to improving the lives of individuals experiencing hearing loss has propelled Livingston from its humble beginnings in West Texas to its current status as the largest independent hearing aid center in the Southern United States.
Our network now spans from East Texas to Arizona, encompassing over 100 hearing centers, each strategically placed to ensure convenient and accessible care for our valued patients. At Livingston, we believe that every individual deserves access to the highest quality hearing care, backed by the latest technology and delivered with unwavering compassion.
Our Mission
Our mission is to serve better than anyone. We strive to exceed expectations at every touchpoint, from the initial consultation to ongoing support and aftercare. We recruit and cultivate a team of dedicated hearing care professionals who are passionate about helping people reclaim their hearing and reconnect with the world around them.
Our Values
Our core values - attitude, service, and development - guide our actions and inform our interactions with every patient.
- Attitude: We believe in approaching each patient with a positive and empathetic attitude, understanding that hearing loss can be a challenging experience.
- Service: We are committed to delivering exceptional service, ensuring that every patient feels heard, understood, and valued.
- Development: We invest in the continuous development of our team, providing ongoing training and resources so that they remain at the forefront of hearing care best practices.
Our Process
We understand that the journey towards better hearing can be daunting. To make the process as smooth and stress-free as possible, we've developed a clear and comprehensive approach:
- Initial Consultation: Our experienced hearing care professionals will take the time to listen to your concerns, discuss your hearing history, and perform a thorough hearing evaluation. This personalized assessment will help determine the best course of action to address your specific needs.
- Hearing Aid Selection:
We offer a wide range of hearing aid styles and technologies to suit different hearing loss levels and lifestyles. Based on your evaluation results and individual preferences, we'll guide you through the selection process, ensuring you find the perfect hearing solution.
- Expert Fitting and Programming: Our trained audiologists will expertly fit and program your hearing aids to ensure optimal performance and comfort. We'll work closely with you to fine-tune the settings until you achieve the best possible sound quality and clarity.
- Ongoing Support and Aftercare:
Our commitment to your hearing health goes beyond the initial fitting. We provide ongoing support and aftercare services to ensure your hearing aids continue to meet your needs.
Our Services
At Livingston, we offer a comprehensive range of hearing care services designed to meet the diverse needs of our patients.
- Hearing Aids: We provide a wide selection of advanced hearing aid technologies from leading manufacturers, offering options in various styles and configurations to suit every lifestyle and hearing loss level.
- Assistive Listening Devices: For those with mild to moderate hearing loss, we offer a variety of assistive listening devices that can enhance sound in specific situations, such as watching television, attending meetings, or participating in conversations in noisy environments.
- VA Community Care Services: We are proud to serve Veterans through our participation in the VA Community Care Program. Our team has specialized expertise in providing hearing healthcare tailored to the unique needs of our Veterans.
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