High Quality Service is Our Specialty
Import AutoWerks is your trusted partner for all your automotive needs, specializing in luxury vehicles and offering a comprehensive range of automotive services. As an independent BMW and Bosch service center, we are committed to delivering high-quality, dealer-alternative services that cater to your specific requirements.
What We Offer
At Import AutoWerks, we pride ourselves on our broad service portfolio, which includes:
1. Air Conditioning & Heating Systems: Our expert technicians can diagnose and repair any issues with your vehicle's heating and cooling systems, ensuring optimal comfort all year round.
2. Transmission Service: Our transmission services include maintenance, repair, and replacement, ensuring smooth and safe driving.
3. Engine Diagnostics & Repair: Our state-of-the-art diagnostic equipment enables us to accurately identify and rectify any engine issues, enhancing your vehicle's performance and longevity.
4. Brake Repair: Timely brake repair and maintenance are crucial for safe driving. We offer comprehensive brake repair services, including brake pad replacement, rotor resurfacing, and brake line repair.
5. Electrical Systems: Our skilled technicians can diagnose and repair various electrical issues, such as faulty wiring, blown fuses, and malfunctioning sensors.
6. Tire Repair & Changeover Services: We provide tire repair, replacement, and changeover services, ensuring your vehicle's safety and performance on the road.
7. Scheduled Maintenance: Regular maintenance is key to your vehicle's longevity. Our scheduled maintenance services include oil changes, filter replacements, and comprehensive inspections.
8. Performance Tuning: We offer performance tuning services to enhance your vehicle's power, responsiveness, and overall driving experience.
Our Commitment to Quality
At Import AutoWerks, we are dedicated to providing exceptional customer service and top-notch workmanship. Our team of highly trained professionals utilizes the latest diagnostic tools and equipment to ensure accurate and efficient service delivery. We specialize in luxury vehicles, particularly BMW models, providing unparalleled expertise in diagnostics and repair.
Our state-of-the-art facility located at 678 Southern Artery, Quincy, MA, 02169, is equipped to handle all your automotive needs. You can also reach us by phone at (781) 818-3830 to schedule an appointment at your convenience.
We invite you to experience the Import AutoWerks difference by choosing us for all your automotive needs. Our commitment to quality, transparency, and customer satisfaction sets us apart from the competition. Visit us today and allow us to demonstrate our expertise and dedication to serving you.
Overall Experience
The majority of customers have had a positive experience with Import Autowerks, praising the team's honesty, fairness, and expertise in servicing their BMWs.
Staff and Service
Many customers have praised the staff, particularly Russ and Alvin, for their knowledge, helpfulness, and respectful communication. They are described as honest, thorough, and meticulous in their work.
Expertise and Quality of Work
Customers have reported being impressed with the team's expertise in diagnosing and repairing issues with their vehicles. They are commended for being thorough, prescriptive, and detailed in their approach.
Customer Service
Most customers have reported receiving excellent customer service, with staff being responsive, respectful, and willing to explain issues and repairs in detail.
Price and Value
Several customers have mentioned that the prices at Import Autowerks are fair and reasonable, offering significant savings compared to dealership rates.
One Negative Experience
However, one customer reported a negative experience, citing a mistake in a simple maintenance service, refused efforts to resolve the issue, and disrespect from the staff.
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