Business Details
50+ Years
experience
Expert Transmission Repair in Norfolk, NE
Norfolk Transmission & Muffler has served the Norfolk, NE community for over 50 years, established in 1973 as a family-owned business. Our team of highly qualified technicians specializes in automatic and manual transmission repair, remanufacturing torque converters in-house, and providing comprehensive automotive services. We adhere to a strict code of ethics through our affiliation with the Automatic Transmission Rebuilder Association (ATRA), ensuring honest diagnostics and repairs.With two dynamometers for pre-testing transmissions and warranties up to 3 years/100,000 miles, we prioritize timely, reliable service backed by decades of technical expertise. Our facility spans 25,000 square feet, offering specialized services like high-performance transmission builds and fleet vehicle maintenance while maintaining a commitment to customer satisfaction through transparent communication and continuing technician education.
Services
Transmission Rebuild
Brake System Repair
Torque Converter Remanufacturing
Differential Service
Fleet Vehicle Maintenance
Electrical Diagnosis
Cooling System Repair
Exhaust System Installation
Drivetrain Repair
Vehicle Inspections
Details
- Year established: 1973
Highlights and features
- Family-owned since 1973 with 50+ years of combined technician experience
- In-house torque converter remanufacturing for precise vehicle compatibility
- Nationwide 3-year/100,000-mile warranty on transmission repairs
- Targeted repair approach avoiding unnecessary component replacements
- ATRA-certified technicians with annual continuing education requirements
Associations and certifications
- Automatic Transmission Rebuilder Association (ATRA)
What people say
Honest business
Best around
Great job
Timely manner
Expert knowledge
Services
Transmission Rebuild
Our technicians disassemble, inspect, and rebuild transmissions using precision-machined components. Each unit undergoes dynamometer testing to ensure proper function before installation. We specialize in both domestic and imported vehicles, maintaining factory specifications while incorporating performance-enhancing upgrades when applicable.
Torque Converter Remanufacturing
We rebuild torque converters in-house using OEM-grade materials. Our process includes furnace brazing, computer balancing, and stall speed optimization. This ensures improved fuel efficiency and smoother power delivery compared to generic replacement units.
Brake System Repair
From routine pad replacements to complete hydraulic system overhauls, our brake services follow strict safety protocols. We use thermal imaging for wear analysis and offer ceramic/pad material options tailored to driving conditions and vehicle specifications.
Fleet Vehicle Maintenance
Customized maintenance programs for business fleets include priority scheduling, detailed repair documentation, and volume pricing. Our 25,000 sq ft facility accommodates multiple commercial vehicles simultaneously with dedicated service advisors for business clients.
Electrical Diagnosis
Advanced diagnostic equipment identifies electrical system faults in modern vehicles. Our technicians specialize in ECU communication issues, sensor failures, and wiring harness repairs using manufacturer-specific software updates and calibration tools.
People
Ron Lingenfelter
General Manager
Ron has managed daily operations since 1986, serving on ATRA's International Board. With technical training from Northeast Community College, he oversees quality control and technician certification programs while maintaining customer relations.
Randy Howser
Diagnostician
ASE-certified since 1992, Randy specializes in complex transmission diagnostics. He holds an Associate of Applied Science Degree in Automotive Technology and contributes technical expertise to industry publications while mentoring junior technicians.
Rob Hans
Torque Converter Specialist
Rob has rebuilt torque converters since 1989, earning innovation awards from TCRA. He maintains equipment calibration standards and trains technicians on precision machining techniques for optimal drivetrain performance.
Rod Palmer
Transmission Rebuilder
With ATRA certification since 1988, Rod handles complex transmission cases requiring specialized machining. He graduated from Universal Technical Institute and stays current with annual industry seminars on evolving automotive technology.
Harriet Lorenz
Office Manager
Harriet has managed administrative operations since 2006, coordinating customer communications and service scheduling. Her background in office management ensures efficient workflow between technicians and clients.
Questions
Do you offer warranties on transmission repairs?
Yes, we provide a standard 3-year/100,000-mile nationwide warranty with optional extended coverage up to 6 years/1,000,000 miles.
Can you service high-mileage vehicles?
Our technicians specialize in repairs for vehicles with all mileage levels, using targeted diagnostics to address specific wear patterns in high-mileage transmissions.
What sets your shop apart from chain repair centers?
Family ownership since 1973 ensures personalized service, in-house torque converter remanufacturing, and ATRA-certified technicians with 18+ years average experience.
Do you handle commercial fleet maintenance?
Yes, we service commercial fleets with dedicated advisors, priority scheduling, and volume pricing while maintaining detailed repair documentation for business clients.
How do you handle diagnostic uncertainty?
When initial diagnostics don't identify issues, we perform systematic component testing and provide cost estimates before proceeding with exploratory repairs.
Can you repair modern electronic transmissions?
Our technicians use advanced diagnostic tools for computer-controlled transmissions, with annual training to stay current with evolving automotive electronics systems.
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