Business Details
10 Years
experience
Your Trusted Pet Care Partner in North Kingstown, RI
Founded in 2016, Pongo's Pals was born from a lifelong passion for animals and a deep understanding of the bond between pets and their families. As a native Rhode Islander and lifelong pet owner, I recognized the need for reliable, compassionate pet care that allows animals to remain in their familiar environments. Our team of trained professionals brings extensive experience in animal behavior and first aid, having completed specialized programs through PetAddict and The Pet Health Academy.We prioritize personalized attention, offering tailored services that address each pet's unique needs while providing peace of mind for owners. Our commitment to excellence is demonstrated through our bonded and insured status, rigorous training protocols, and meticulous attention to hygiene and safety. By combining professional expertise with genuine affection, we create a service that truly honors the trust placed in us by pet owners across southern Rhode Island.
Services
Dog Sitting
Cat Sitting
Dog Walking
Potty Break
Pet Medication Administration
Home Security Checks
Plant Watering
Mail Collection
Details
- Year established: 2016
Highlights and features
- Certified in Pet CPR & First Aid through The Pet Health Academy
- Bonded and insured through Pet Care Insurance
- Specialized training in dog behavior and psychology
- Personalized care plans tailored to each pet's needs
- Comprehensive home security services during visits
Associations and certifications
- Pet Care Insurance
- Pet Health Academy
What people say
Amazing with my dog
Excited to see them
Professional and caring
Detailed reports
Highly recommend
Services
Dog Sitting
Our professional dog sitting service provides personalized care in your pet's familiar environment. Each visit includes exercise, feeding, waste cleanup, and medication administration. We maintain detailed care notes and provide photo updates to ensure owner peace of mind during extended absences.
Cat Sitting
Specialized cat sitting visits focus on maintaining feline health and comfort. Services include feeding, litter box maintenance, medication administration, and environmental enrichment. Our caregivers understand cats' unique needs and provide gentle, respectful care that minimizes stress for your feline companion.
Dog Walking
Daily dog walking services offer essential physical activity and mental stimulation. Our walks include personalized attention, behavioral observation, and bathroom breaks. Regular walking helps reduce separation anxiety and maintains your dog's overall health and well-being.
Potty Break
Short-duration potty breaks provide essential bathroom opportunities for dogs during workdays. Each 10-15 minute visit includes water refreshment, brief playtime, and waste cleanup, helping maintain house-training routines and prevent discomfort.
Home Security Checks
While caring for pets, we also maintain your home's security through routine checks. Services include mail collection, light management, and plant watering to create the appearance of occupancy and deter potential intruders.
People
Kelly Andrade
Owner
Certified pet care professional with 8 years of experience. Completed Dog Behavioral & Psychology Program through PetAddict. Pet CPR & First Aid certified through The Pet Health Academy. Rhode Island native with lifelong experience caring for rescue animals.
Questions
What areas do you serve?
We provide pet care services in West Warwick (02893), East Greenwich (02818), Coventry (02816), and North Kingstown (02852).
Are your caregivers certified in pet first aid?
Yes, all our team members are certified in Pet CPR & First Aid through The Pet Health Academy and maintain current training.
How do you handle medication administration?
Our trained caregivers can administer oral medications, insulin injections, and subcutaneous fluids following veterinarian instructions and owner guidelines.
What security measures do you provide?
During visits, we perform home security checks including light management, mail collection, and property inspections to deter crime.
Can you care for multiple pets?
Yes, we have extensive experience managing households with multiple animals, including different species and special needs pets.
How are visits scheduled?
We offer flexible scheduling with 20-30 minute visits for pet sitting and 10-15 minute potty breaks. Custom schedules available for special needs.
