Experience the Landscape Difference
At Downtown Bicycles, we are passionate about cycling and dedicated to providing exceptional service to our customers. Our mission is to offer a wide range of high-quality bicycles, parts, and accessories from leading brands, along with expert advice and support to ensure a seamless cycling experience. Since our humble beginnings, we have been committed to fostering a community of cyclists who share our passion for the sport.
Our Services
At Downtown Bicycles, we understand that every cyclist is unique, and we strive to cater to their specific needs. Our services are designed to provide customers with a personalized experience:
- Bike Service & Repair: Our expert mechanics are trained to perform thorough inspections, tune-ups, and repairs to keep your bike running smoothly and efficiently.
- Bike Fitting: A proper bike fit is essential for optimal performance and comfort. Our professionals will assess your riding style and adjust your bike to fit your body perfectly.
- Bike Trade-Ins: We encourage responsible cycling practices and offer trade-ins for your old bike, ensuring it finds a new home where it can continue to bring joy to cyclists.
- Bike Rentals: Rent a bike for a day or for a longer period, and explore the local trails or city streets with ease.
Why Choose Downtown Bicycles?
- Wide Selection: We offer a vast array of bicycles, parts, and accessories from leading brands, ensuring that you find the perfect fit for your cycling needs.
- Expert Knowledge: Our staff is comprised of passionate cyclists, mechanics, and experts in the industry, providing personalized advice and guidance.
- Community Support: We believe in fostering a cycling community and regularly host events, workshops, and group rides to bring enthusiasts together.
Our Store
Located in the heart of Oakland Park, Florida, our store is easily accessible and offers a welcoming environment where customers can browse and interact with our staff. We are committed to providing exceptional customer service, ensuring that every visit is a memorable experience.
Get Involved
Join our community, and become a part of the Downtown Bicycles family! Follow us on social media to stay updated on promotions, events, and new arrivals. Visit our store, and let us help you find the perfect bike, part, or accessory to take your cycling experience to the next level.
Mixed Reviews
Some customers have reported negative experiences with Downtown Bicycles, while others have praised the shop's service and products.
Broken Brakes and High Prices
Greg Pupchek was dismayed by the high price of brake pads and a new tire for his compact commuter bike. He was also unhappy with the shop's customer service and reported that the mechanic put the wrong size tire on his bike. He advises customers to buy parts online and do the repair themselves.
Poor Maintenance and Bad Customer Service
Jean-Felix Benoit had a terrible experience renting road bikes from the shop, as one of the bikes broke down due to poor maintenance. The shop did not offer any compensation or respond to his correspondence about the issue.
Negative Owner Behavior
Kenny Jordon reported a horrible experience with the owner, who he felt was condescending and unhelpful. He was unhappy with the shop's customer service and advises customers to take their business elsewhere.
Negative Experience with Part Availability
Scott Higgins was disappointed to find that the shop did not have a replacement crankset in stock, despite their website saying it was available. He felt that the shop's customer service was unhelpful and that they were not truthful about the availability of parts.
Positive Reviews
On the other hand, several customers have praised the shop's service and products. Michael O. had a great experience getting his chain replaced, and JudyLynn Nordeng and her husband were happy with the shop's prices and helpful staff. Joe H. and Robert Kester praised the shop's owner, Derek, for his passion for cycling and dedication to customer service. Lh Smith reported a professional and welcoming experience, and Mark Verdun was impressed with the shop's tune-up and cleaning work.
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