Business Details
11 Years
experience
Emergency
services
Trusted Managed Security Solutions for Multi-Location Enterprises
Interface Systems is a leading managed service provider dedicated to delivering comprehensive security solutions, business intelligence, and network connectivity for multi-location enterprises. With over a decade of experience, we specialize in safeguarding employees, protecting assets, and optimizing operational efficiency through innovative technologies. Our team of seasoned professionals leverages cutting-edge tools such as virtual security guards, AI-driven analytics, and cloud-based access control to address the unique challenges faced by consumer-facing businesses. Recognized for our relentless commitment to customer satisfaction, we have successfully implemented solutions across 50,000+ customer sites, achieving measurable outcomes such as 70% cost reductions in security operations and 98% reductions in false alarms.Our approach combines technical expertise with personalized service, ensuring clients benefit from tailored strategies that align with their operational goals. As a UL-certified provider with five Diamond Monitoring Centers, we uphold the highest standards of reliability and compliance, empowering businesses to focus on growth while we manage their security and connectivity needs.
Services
Virtual Security Guard
Video-Verified Alarms
Managed Access Control
Business Intelligence Analytics
Network & Voice Services
Details
- Year established: 2015
Highlights and features
- We offer 10+ years of expertise in securing multi-location enterprises.
- Our solutions reduce security costs by up to 90% compared to traditional guards.
- We provide 24/7 interactive remote monitoring with live human intervention.
- Our team includes NICET-certified fire alarm system specialists.
- We guarantee 99% accuracy in threat detection using AI-enabled cameras.
Associations and certifications
- UL Cert
- The Monitoring Association (TMA)
What people say
90% cost reduction
24/7 responsive support
Seamless integration
Proactive threat detection
Expert compliance guidance
Services
Virtual Security Guard
Our Virtual Security Guard service combines AI-enabled cameras with live human intervention to provide 24/7 protection. Trained specialists monitor properties in real-time, using two-way audio to deter threats and coordinate emergency responses. This solution reduces costs by up to 90% compared to traditional guards while enhancing situational awareness through interactive surveillance. Clients benefit from features like scheduled patrols, voice-down commands, and seamless integration with existing security systems.
Video-Verified Alarms
Video-Verified Alarms eliminate false alerts by cross-referencing alarm triggers with live camera feeds. Our specialists confirm threats before dispatching authorities, reducing penalties by 90-95%. This service integrates with existing sensors for doors, glass breakage, and motion detection, ensuring accurate responses to intrusions. Clients experience faster police response times and reduced liability from unnecessary site checks by employees.
Managed Access Control
Cloud-based access control systems allow centralized management of entry permissions across thousands of locations. Features include role-based access, remote lockdown capabilities, and integration with biometric or RFID credentials. This service enhances security for high-value assets while simplifying compliance reporting through detailed audit trails and real-time monitoring of door activity.
Business Intelligence Analytics
Leverage POS exception reporting and video analytics to uncover shrinkage patterns, optimize staffing, and improve customer experiences. This service integrates data from security cameras, transaction systems, and IoT devices to provide actionable insights. Retailers and restaurateurs use these metrics to reduce losses, streamline operations, and make data-driven decisions for multi-location management.
Managed Network & Voice
Secure, scalable SD-WAN and VoIP services ensure 99.9% uptime for mission-critical operations. Our managed network solutions optimize application performance, segment traffic for compliance, and support unified communications across distributed teams. Clients benefit from PCI-compliant infrastructure, proactive monitoring, and rapid deployment of connectivity upgrades to support business expansion.
People
Brent Duncan
Chief Executive Officer
Brent Duncan leads Interface Systems with over 20 years of experience in managed services. Prior to his CEO role, he served as President & COO, driving growth through strategic acquisitions and customer-centric innovations in remote monitoring technologies.
Bud Homeyer
Chief Operations Officer
Bud Homeyer oversees operations with a focus on process optimization and customer satisfaction. His leadership at Michaels and Brinker transformed supply chain efficiencies, which he now applies to scaling Interface's service delivery across 50,000+ locations.
Sean Foley
Chief Revenue Officer
Sean Foley brings two decades of security technology expertise, having built Interface's Customer Success team from the ground up. His strategic partnerships with major retail and restaurant chains have solidified the company's market leadership in remote video monitoring.
Sunita Mani
Chief Marketing Officer
Sunita Mani drives product innovation and brand growth with 15+ years in B2B technology marketing. Her customer-centric campaigns have elevated Interface's market presence while aligning product development with enterprise client needs.
Casey Jones
Chief Transformation Officer
Casey Jones leads organizational change initiatives, leveraging a decade of sales leadership experience to revitalize underperforming teams. His cross-functional approach ensures operational excellence while maintaining a relentless focus on customer outcomes.
Questions
What makes Interface's security solutions unique for multi-location businesses?
Our modular, cloud-based systems offer centralized management across thousands of sites, combining AI analytics with live human intervention for proactive threat resolution and scalable deployment.
How do video-verified alarms reduce false dispatch costs?
Every alarm event is visually confirmed by specialists before alerting authorities, eliminating 90-95% of false alarms and associated penalties.
Can Interface integrate with existing security infrastructure?
Yes, we partner with major camera, access control, and alarm brands to ensure seamless integration with your current systems without requiring full replacements.
What industries benefit most from your services?
Retail chains, restaurant groups, hospitality brands, and commercial enterprises gain the most value from our tailored security, analytics, and connectivity solutions.
How does the Virtual Perimeter Guard prevent break-ins?
AI cameras detect intruders with 99% accuracy, triggering automated warnings and escalating persistent threats to our monitoring centers for live intervention.
Do you offer customized compliance solutions for regulated industries?
Our NICET-certified fire alarm systems and PCI-compliant network services meet stringent regulatory requirements across healthcare, finance, and retail sectors.
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