Where Every Detail is a Work of Art
At Redwood Moving & Storage, we're dedicated to providing exceptional moving and storage services to Santa Rosa, Healdsburg, and all of Sonoma County. With over 40 years of experience in the industry, our team is committed to delivering top-notch service, ensuring a stress-free moving experience for our valued customers.
Our History
Founded in July 1990 by Robert P. Fraser, our company started with a single moving van and a small warehouse. Today, we're proud to have grown into a full-service moving company with a 15,000 square foot warehouse, eleven full-time employees, and nine moving vans. Our affiliation with Wheaton Worldwide Moving allows us to coordinate moves interstate, out of state, and internationally.
Our Services
As a full-service moving company, we offer a comprehensive range of services to cater to your unique needs. Whether you're moving locally, out of state, or internationally, our team is equipped to handle moves of all sizes and complexities. Our services include:
- Commercial moving
- Long-distance moving
- Storage facility services
- Local moving
- International moving
Our Commitment
At Redwood Moving & Storage, we're committed to excellence in everything we do. Our team of professionally trained movers is dedicated to providing personalized service, tailored to your specific moving needs. We're passionate about delivering exceptional customer satisfaction, ensuring that your moving experience is hassle-free and stress-free.
Meet Our Team
Our team is comprised of experienced professionals who share a passion for delivering exceptional service. Meet our team members, including Bob Fraser, Paul Fraser, Lisa Martinez, Donald Lawson, and Mel Wyatt, who collectively bring decades of experience in the moving industry.
Company Review Summary
Overview
Redwood Moving and Storage has received a mix of overwhelmingly positive and scathing reviews. The majority of reviewers praise the company for their professionalism, efficiency, and care in handling their moves. However, a few reviewers have reported negative experiences, citing overcharging, deceptive business practices, and poor communication.
Positive Reviews
The majority of reviewers praise Redwood Moving and Storage for their exceptional service, noting:
- Professional and courteous staff
- Efficient and timely moves
- Careful handling of belongings
- Good communication and coordination
- Fair pricing and transparent billing
Many reviewers have reported positive experiences with the company's staff, citing their professionalism, courtesy, and care in handling their moves. Some reviewers have also praised the company's fair pricing and transparent billing practices.
Negative Reviews
However, a few reviewers have reported negative experiences with Redwood Moving and Storage, citing:
- Deceptive business practices, including overestimating weights and charging excessively
- Poor communication and lack of responsiveness
- Damaged or lost items
- Unfair billing practices
One reviewer reported a particularly egregious experience, alleging that the company took advantage of an elderly, recently-widowed woman, overestimating the weight of her shipment and charging her excessively.
Conclusion
While Redwood Moving and Storage has received many positive reviews, it is clear that some reviewers have had negative experiences with the company. Potential customers should be cautious and thoroughly research the company before hiring them for their move.
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