Business Details
Emergency
services
Your Trusted IT Partner in Portage, IN
Southshore Managed IT Group has been dedicated to serving small and medium-sized businesses in the Chicagoland, Northwest Indiana, and Michiana areas since our founding. We specialize in delivering customized managed IT, cloud, security, and consulting services designed to ensure seamless business continuity. Our approach prioritizes building long-term, trustworthy relationships with clients, emphasizing teamwork, honesty, and integrity as the foundation of our operations. We focus on understanding each client's unique needs to provide tailored solutions that align with their business goals.Our team of professionals combines technical expertise with a commitment to excellence, ensuring clients receive enterprise-grade IT support without the overhead of maintaining an internal department. We pride ourselves on proactive problem-solving, 24/7 support, and staying ahead of evolving technological challenges to protect our clients' data and infrastructure. Our vision extends beyond basic IT managementwe aim to be a strategic partner in our clients' success by offering scalable, cost-effective solutions that grow with their businesses.
Services
Managed IT Services
Business Continuity
Cloud Services
Security Services
Managed Print Services
Professional Services
Highlights and features
- We offer customized IT solutions tailored to your business needs
- Our proactive approach prevents issues before they disrupt operations
- 24/7 support through multiple communication channels
- Local expertise serving Chicagoland, Northwest Indiana, and Michiana
- Team of certified professionals with industry-specific experience
What people say
Responsive staff
Professional team
Reliable support
Cost-effective solutions
Proactive maintenance
Services
Managed IT Services
Total IT support and management for fixed monthly pricing. Our proactive monitoring, system maintenance, and 24/7 technical support ensure business continuity. Services include hardware/software management, security updates, and performance optimization for small to mid-sized enterprises across multiple industries.
Business Continuity
Comprehensive data protection solutions including backup monitoring, colocation services, and email archiving. We implement redundant systems to ensure operational continuity during emergencies. Our services protect against data loss from natural disasters, cyberattacks, and technical failures through offsite backups and cloud storage solutions.
Cloud Services
Enterprise-grade cloud hosting and application management services. We provide Microsoft cloud integration, hosted email solutions, and SharePoint implementation. Our cloud services improve business stability, security, and affordability while reducing traditional IT infrastructure costs through scalable, pay-as-you-go models.
Security Services
Hosted security solutions protecting against phishing, malware, and ransomware threats. Services include managed firewalls, anti-virus protection, email encryption, and security audits. We implement layered defense strategies to safeguard sensitive business data and maintain compliance with industry regulations.
Managed Print Services
Complete print infrastructure management optimizing efficiency and reducing operational costs. Our services include system assessment, hardware installation, maintenance, and troubleshooting. We implement reliable print networks with 24/7 technical support to minimize downtime and improve document workflow processes.
People
Chris Deehan
Chief Technology Officer
Overseeing technical operations with 15+ years of IT management experience. Specializes in cloud architecture and cybersecurity strategy implementation for enterprise clients.
Michele Fuchs
Chief Operating Officer
Managing daily operations with expertise in business process optimization. Focuses on client relationship management and service delivery efficiency improvements.
Jeff Waspi
Senior System Administrator
Handling complex system configurations and network infrastructure management. Provides expert technical support for critical client IT operations and disaster recovery implementations.
Questions
What areas does Southshore Managed IT Group serve?
We serve businesses in Chicagoland, Northwest Indiana, and Michiana with both remote and on-site support options.
Do you provide 24/7 IT support?
Yes, we offer 24/7 technical support through phone, email, and our online portal for emergency situations.
How do you handle data security?
We implement layered security including firewalls, encryption, and regular audits to protect against cyber threats.
Can you help with HIPAA compliance?
Yes, we specialize in compliance solutions for healthcare providers including HIPAA-compliant data protection measures.
What IT services do you offer?
We provide managed IT, cloud services, cybersecurity, business continuity planning, and print management solutions.
