A Legacy of Expertise in Aircraft Services and Support
Western Aircraft has been a trusted partner for aircraft owners and operators for over 40 years. As one of the largest aviation services companies in the West, we pride ourselves on our comprehensive services, experienced team, and unwavering commitment to customer satisfaction.
Dedicated to Your Needs
Our team of highly skilled engineers and certified technicians are available 24/7 to address your every need. We offer a comprehensive range of services, including:
Aircraft Sales & Acquisitions
- Assisting you in finding the right aircraft that meets your mission and budget.
- Providing financing and insurance solutions.
- Managing the acquisition process from start to finish.
Maintenance & Repair
- Routine inspections and scheduled maintenance.
- Emergency repairs and troubleshooting.
- Factory-authorized repairs for Pilatus and Piper aircraft.
Aviation Services
- Avionics installation and upgrades.
- Interior refurbishments and modifications.
- Fueling and aircraft handling.
Parts & Supply Management
- Extensive parts inventory with rapid delivery.
- Procurement and management of rotable components and modification kits.
- Experienced parts specialists to support your needs.
Expert Solutions & Support
- 24/7 AOG support and emergency response services.
- Comprehensive aircraft management solutions.
- Technical training and consulting services.
Passionate About Aviation
At Western Aircraft, we are passionate about aviation and committed to supporting the needs of our customers. Our team is comprised of experienced professionals who are dedicated to providing quality service, exceptional communication, and personalized attention to every detail. We understand that aviation is more than just transportation; it's a passion, and we are committed to helping you achieve your flight goals.
Experience the Western Aircraft Difference
Choose Western Aircraft for:
- Experienced and certified technicians
- Comprehensive range of services
- Unwavering customer support
- Strong commitment to safety and quality
- Responsive and personalized service
General Experience
The majority of reviewers had a positive experience with Western Aircraft, praising the staff's friendly and accommodating nature. They were helpful, professional, and went above and beyond to meet customers' needs.
Positive Aspects
- Excellent Customer Service: Many reviewers praised the staff's exceptional customer service, noting that they were friendly, welcoming, and accommodating.
- Clean and Comfortable Facilities: Reviewers appreciated the clean and comfortable facilities, including the terminal and hangar space.
- Prompt and Professional Fuel Servicing: The fuel servicing was reported to be prompt and professional, with staff members going out of their way to ensure customers' needs were met.
- Support for Military: Western Aircraft was commended for their support and appreciation for military personnel.
Negative Aspects
- Poor Maintenance Experience: Some reviewers had negative experiences with maintenance, citing poor communication, contradictory information, and unprofessional behavior from staff members.
- Terrible Customer Service: A few reviewers reported receiving poor customer service, including overcharging, lack of communication, and unhelpful staff.
- Unfair Treatment of Employees: Some reviewers criticized Western Aircraft's treatment of employees, alleging that supervisors lied and that the company favored certain individuals over others.
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