Your pets, our family. Exceptional care for your furry friends.
Passionate Care for Your Furry Family
Nestled in Waco, Texas, Cottonwood Creek Kennels & Suites offers compassionate and comprehensive care for your beloved dogs and cats. With spacious accommodations, experienced staff, and a variety of services, we're your trusted partner in ensuring your furry friends receive the ultimate care and attention while you're away.
Our Mission
Our mission is to provide exceptional boarding and daycare experiences where your pets can feel safe, loved, and comfortable. We treat each guest like our own, prioritizing their physical and emotional well-being.
What Sets Us Apart?
- Experienced and Caring Staff: Our team of passionate animal lovers undergoes thorough training and understands the unique needs of different species.
- Spacious and Comfortable Accommodations: Our suites and play areas provide a comfortable and secure environment for your furry friends to relax and play.
- Comprehensive Care Options: From vaccinations and grooming to medication administration and specialized diets, we offer tailored care for every guest.
- Peace of Mind for Pet Owners: We provide regular updates, photos, and transparent communication so you can rest easy while your pets are in our care.
Our Services
We offer a comprehensive range of services to meet the diverse needs of our clients. Some of the ways we care for your pets include:
- Overnight boarding and daycare: Spacious accommodations and individual playtime for every guest.
- Spa and grooming options: Professional grooming, teeth brushing, and nail trimming.
- Vaccination services: Routine vaccinations and parasite prevention.
- Medication administration: Expert administration of medications for your sick or elderly pets.
- Dietary consultations: Personalized recommendations for optimal health and coat and skin health.
Experience Exceptional Care at Cottonwood Creek Kennels & Suites!
Contact us today to schedule a tour of our facilities and discuss your pet's individual needs. We'd be delighted to care for your furry family members while you're away.
Overall Impression
The reviews are overwhelmingly positive, with 9 out of 10 reviewers giving 5-star ratings. The common theme among the positive reviews is the friendly and caring staff, who take great care of the pets and address the owners' concerns.
Staff and Care
The staff are consistently praised for their kindness, helpfulness, and respect towards both the pets and their owners. They are commended for taking the time to answer questions and address concerns, and for providing a safe and enjoyable environment for the pets.
Facilities and Services
The facilities are described as clean, spacious, and well-maintained. The kennel areas, including the separate room for cats, are appreciated by owners who appreciate the extra attention to their pets' needs. The addition of services like grooming is also a plus.
Positive Experiences
Many owners report that their pets come home happy and healthy, with some even showing improvement in their conditions. The staff's ability to administer medication and care for pets with special needs is particularly appreciated.
Negative Experience
The only negative review expresses disappointment with the care provided to their dog, who was returned covered in stickers that required hours to remove. The owner was not satisfied with the response from the staff, leading to a 1-star rating.
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