A Perfect Lawn-All Year Long!
At Lone Star Synthetic Turf, we're dedicated to providing exceptional synthetic turf solutions to residential and commercial properties in the North Texas region. As a leading provider of artificial grass installation, we've been serving the DFW area for over a decade. Our team of experts is committed to delivering unparalleled service, quality, and value to our customers.
Our History
Founded by Tom O'Brien, CEO of Lone Star Synthetic Turf, our company has become synonymous with innovative synthetic turf solutions. With a passion for quality and customer satisfaction, we've established ourselves as the go-to choice for artificial grass installation in the region. Our team consists of experienced professionals who are dedicated to providing unparalleled service, from initial consultation to project completion.
Our Services
At Lone Star Synthetic Turf, we offer a comprehensive range of synthetic turf solutions to cater to various needs. Whether you're looking to transform your residential lawn, create a unique putting green, or design a playground surface, we've got you covered. Our services include:
- Lush Lawns & Landscapes: Transform your yard into a lush, beautiful space with our state-of-the-art synthetic turf solutions.
- Pet-Friendly Turf: Gentle on paws and durable, our synthetic turf is perfect for dog kennels and pet-friendly homes.
- Putting Greens: Bring the golf course to your backyard with our professional-grade putting greens.
- Playground Surfaces: Design a safe, comfortable, and aesthetically pleasing playground surface with our synthetic turf solutions.
- Pool Areas: Enhance your pool area with our synthetic turf options, providing a cleaner, more enjoyable space.
Our Products
At Lone Star Synthetic Turf, we understand the importance of choosing the right products for your specific needs. That's why we proudly offer a range of high-quality, eco-friendly synthetic turf products that are:
- 100% recyclable
- Pet-friendly
- Lead and heavy metal-free
- Low maintenance
- Water-free and economical
- Look and feel like real grass
Our Process
At Lone Star Synthetic Turf, we're committed to delivering exceptional results through a personalized approach. Our process involves:
- Free Consultation: Our experts will visit your property to assess your specific needs and provide a customized quote.
- Customized Report: We'll provide a scaled map of your property, outlining the project scope and timeline.
- Professional Installation: Our expert team will complete your project on time and on budget, providing detailed maintenance instructions.
Testimonials
Don't just take our word for it! Here's what some of our satisfied customers have to say:
- "My only regret is that we didn't do this sooner. Thank you to Tom and his crew for being professional and prompt-I wish every experience in life was this easy. Definitely recommend Lone Star! Thank you again! - Mrs. C
- "Tom is great to work with. He's honest, personable, and extremely knowledgeable about artificial grass installation. - Amy Word
- "Friendly experts who work with the client to educate them and help them identify the right solution for their needs! - Phillip Cannatti
General Feedback
Lone Star Turf Services seems to have received a mix of positive and negative reviews from customers. The company's professionalism, punctuality, and responsiveness have been questioned by several reviewers.
Positive Feedback
Some reviewers have reported positive experiences with Lone Star Turf Services. One customer, Mrs. C., mentioned that her backyard looks better than ever after the installation, and she would highly recommend the company. Brian Humphries praised the company's quality and commitment to timeliness.
Negative Feedback
However, many reviewers have expressed frustration with the company's level of service. Several customers have reported no-shows, poor communication, and failed promises to fix issues. Kiran K. was left disappointed after two failed appointments, and Anne Pongrass never received her estimate despite repeated calls.
Problems and Concerns
Common issues mentioned by reviewers include:
- Poor communication and responsiveness
- No-shows and failed appointments
- Poor workmanship and low-quality products
- Difficulty in getting estimates and follow-up service
- Lack of accountability and transparency
Final Thoughts
Based on these reviews, it seems that Lone Star Turf Services needs to focus on improving its communication, punctuality, and customer service. It is essential for the company to address these concerns to maintain a positive reputation and ensure customer satisfaction.
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