Pamper and spoil your pets with the ultimate dog day spa experience!
At Preppie Pooch, we're dedicated to providing the ultimate dog day spa experience for pets and their owners alike. Our state-of-the-art facility in Virginia Beach, VA, is designed to offer a comfortable, safe, and luxurious environment for your furry friends. Our team of experienced and passionate pet groomers is committed to providing top-notch services that cater to the unique needs of each pet.
Our Story
We founded Preppie Pooch with a mission to revolutionize the pet grooming industry. We believed that pets deserved more than just a basic grooming experience, and that's why we set out to create a unique and luxurious dog day spa that would exceed the expectations of pet owners. Our founders were driven by their passion for providing exceptional pet care, and today, we're proud to be Hampton Roads' first upscale dog day spa.
Services
At Preppie Pooch, we offer a wide range of services designed to pamper and spoil your pets. From our Standard Grooming Package to our luxurious Spa Packages and Extras, we have something for every furry friend. Our services include:
- Standard Grooming Package: includes a hair cut, bath, nail trim, ear cleaning, and brush out
- Bath Only Package: includes the same options as the Standard Grooming Package minus the hair cut
- Spa Packages and Extras: luxurious add-ons such as whirlpool hydrotherapy baths, shampoo upgrades, blueberry facial scrubs, and more
What Sets Us Apart
At Preppie Pooch, we're committed to providing an exceptional experience for pets and their owners. Our team of experienced pet groomers is dedicated to understanding the unique needs of each pet, and we use only the highest-quality products to ensure the best results. We're not just dog groomers; we're passionate pet lovers who want to make a difference in the lives of our furry friends.
Appointments and Availability
Several customers have had issues with scheduling appointments at Preppie Pooch. Jim S. reported that it now takes 2 months to get an appointment, while Christina A. mentioned that they've never had any problems with scheduling.
Grooming Services
Many reviewers have praised the grooming services at Preppie Pooch, with some commenting on the quality of care and attention their pets receive. David H., Maddoxx M., Yvette B., Gary D., Mary W., Jacqueline C., and Amerie T. all gave 5-star ratings and mentioned that their pets look and smell great after grooming. Christina A. mentioned that Preppie Pooch is accommodating and flexible, and will remedy any issues that arise.
Customer Service
While some reviewers have praised the staff for being professional and compassionate, others have had negative experiences. Jim S. was unhappy with the communication regarding his appointment and mentioned that the cashier didn't apologize when he expressed his dissatisfaction. Gabrielle M. had a negative experience when her dog was injured during grooming and felt that the staff didn't apologize or take responsibility.
Overall Experience
Overall, many reviewers have been pleased with their experiences at Preppie Pooch, but some have had issues with scheduling and customer service.
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