Trust Us to Fix It Right the First Time
At Cole Plumbing, we are proud to be a family-owned business that has been serving the Montgomery, Alabama area for over 40 years. Our commitment to providing exceptional plumbing services has earned us a reputation as one of the most trusted plumbing and sewer companies in the region. Our team of skilled technicians is dedicated to providing top-notch service, and we strive to exceed our customers' expectations with every interaction.
Our Story
Cole Plumbing was founded in 1977, and since then, we have been proudly serving the residents and business owners of Montgomery, Alabama. As a family-owned business, we take pride in our family values and strive to provide personalized service to every customer. We are proud to be part of the Plumbing-Heating-Cooling Contractors Association (PHCC) and are a BBB Accredited Business.
Our Services
At Cole Plumbing, we offer a wide range of plumbing services to meet the needs of our customers. Our services include:
- Pipe Lining: Our expertise in pipe lining can get your pipes into better-than-new condition quickly.
- Emergency Services: We understand that plumbing problems don't work on a schedule, so we provide 24/7 emergency services.
- Sewer Line Repair: We use trenchless technologies to repair your sewer line quickly and efficiently.
- Commercial Plumbing: We help protect your bottom line by inspecting, maintaining, and repairing your commercial plumbing system.
- Municipal Services: We provide plumbing services to schools, city buildings, and other municipal facilities.
- Water Heaters: We offer water heater maintenance, repairs, and replacements to ensure you have hot water whenever you need it.
Why Choose Us?
At Cole Plumbing, we take pride in our commitment to exceptional service. Here are just a few reasons why we stand out from the competition:
- We service major plumbing makes and models, including Rinnai, Kohler, Bradford White, Moen, and Noritz.
- We can maintain, install, and repair sewer lines, sump pumps, and garbage disposals.
- We provide backflow testing and certification.
- We are available for emergency services.
- Our technicians offer a personalized approach to every service call.
- We are the only plumbers in the Montgomery area that have the resources to offer water line and drain line relines.
Our Guarantees
At Cole Plumbing, we stand behind our work and offer multiple guarantees on our services, including a 100% money-back guarantee, a performance guarantee, and a customer satisfaction guarantee. We accept most major credit cards and guarantee our work, making the decision to choose us both comfortable and secure.
Overall Experience
The majority of customers have had a positive experience with Cole Plumbing, praising their professionalism, timely service, and honesty. Many reviewers have been loyal customers for years, recommending the company to others.
Positive Aspects
- Timely Service: Many reviewers mentioned that Cole Plumbing arrived on time and completed the job efficiently.
- Professionalism: The technicians were described as professional, courteous, and friendly.
- Honesty: Customers appreciated the company's honesty, stating that they didn't try to upsell or gouge them for more money.
- Quality of Work: The quality of work was praised, with customers mentioning that the company got the job done right the first time.
Negative Aspects
- Expensive: Some reviewers felt that the prices were too high, with one reviewer stating that they were ripped off.
- Unclear Estimates: A few customers felt that the estimates were unclear or misleading, leading to unexpected costs.
- Poor Communication: One reviewer mentioned that the technician didn't communicate effectively, leading to misunderstandings.
Services
Cole Plumbing offers a range of services, including:
- Water heater repair and installation
- Drain cleaning and sewer repair
- Plumbing pipe repair
- Sewer cleaning
- Shower repair
- Camera inspection
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