Business Details
24 Years
experience
Emergency
services
Indianapolis Chimney & Fireplace Services
The Cinder Box is a family-owned and operated full-service chimney care company serving the greater Indianapolis area since 2002. Our team of CSIA-certified technicians and NFI-certified gas specialists prioritize safety, education, and customer satisfaction through comprehensive chimney sweeping, inspections, and repair services. We adhere to NFPA guidelines and utilize advanced tools like video scanning systems to ensure thorough diagnostics and solutions.Recognized with six consecutive Angies List Super Service Awards, we guarantee mess-free service, transparent communication, and a commitment to protecting homeowners' investments through preventive maintenance and restorative work. Our BBB membership and participation in the National Chimney Sweep Guild underscore our dedication to industry excellence.
Services
Chimney Sweeping
Creosote Removal
Gas Fireplace Repair
Chimney Relining
Leak Repair
Tuckpointing
Dryer Vent Cleaning
Details
- Year established: 2002
Highlights and features
- CSIA-certified technicians with 20+ years of combined experience
- Award-winning service with six consecutive Angies List Super Service Awards
- 24/7 emergency response for urgent chimney issues
- Patented PCR creosote removal technology for safety
- BBB-accredited with transparent pricing and guarantees
Associations and certifications
- Chimney Safety Institute of America (CSIA)
- National Fireplace Institute (NFI)
- Better Business Bureau (BBB)
- National Chimney Sweep Guild (NCSG)
What people say
Professional, friendly and helpful
Highly recommend
Kept floors clean
Resolved complex issues
Expertise evident
Services
Chimney Sweeping
Our NFPA-compliant chimney sweeping removes soot, debris, and creosote buildup from flues and fireplace components. Using specialized brushes and high-powered vacuums, we restore proper airflow while preventing fire hazards. Annual sweeping is recommended for wood-burning systems to maintain efficiency and safety.
Creosote Removal
We eliminate dangerous glazed creosote deposits using EPA-registered Poultice Creosote Remover (PCR) that chemically breaks down hardened residue. This process prevents chimney fires while preserving flue integrity through non-abrasive chemical treatment followed by thorough mechanical cleaning.
Gas Fireplace Repair
Our NFI-certified technicians diagnose and fix gas fireplace issues including pilot light failures, thermocouple malfunctions, and gas leaks. Services include component cleaning, valve adjustments, and safety testing to ensure optimal performance and compliance with manufacturer specifications.
Chimney Leak Repair
We identify and seal water entry points in chimney crowns, masonry, and flashing systems. Solutions include crown resurfacing, masonry waterproofing sealants, and stainless steel flashing installation to prevent water damage and structural deterioration.
Tuckpointing
Our specialists restore deteriorated mortar joints in chimneys and fireplaces using matching mortar compounds. This structural repair prevents water infiltration, extends chimney lifespan, and maintains aesthetic integrity through precise brickwork restoration techniques.
Questions
How often should chimneys be inspected?
The NFPA recommends annual inspections regardless of usage to detect hidden damage, leaks, or creosote buildup that could compromise safety.
What is glazed creosote and how is it removed?
Glazed creosote is a flammable byproduct of combustion that requires chemical treatment with Poultice Creosote Remover (PCR) for safe elimination.
Do you offer emergency chimney services?
Yes, we provide urgent leak repairs, blockage removal, and post-chimney fire diagnostics with rapid response times across our service area.
What differentiates Level 1 and Level 2 inspections?
Level 1 checks accessible components visually, while Level 2 uses video scanning for comprehensive flue diagnostics during major system changes or suspected damage.
Can gas fireplace issues be repaired same-day?
Most common gas fireplace problems like pilot light failure or ignitor issues can be diagnosed and repaired during the initial service visit.
