Creating unforgettable memories, one pool at a time.
At Suntime Pools West, we're more than just a pool company - we're dedicated to helping you create unforgettable memories with your family and friends around the pool. Our story began over 35 years ago when our owner, George Hoge, had a vision to provide top-notch pool services to the Louisville, KY community. With a passion for building quality swimming pools and fostering strong relationships with our customers, we've grown into a team of 50 experts who share the same mission: to help folks increase their quality time with expertise, integrity, and a smile.
Our Mission
Our mission is to provide exceptional pool services, products, and expertise to homeowners in the Louisville area. We strive to create a welcoming atmosphere where our customers feel valued, informed, and supported throughout their pool-owning journey. Whether you're looking to install a new pool, upgrade your existing one, or simply need routine maintenance, we're here to guide you every step of the way.
Our Services
At Suntime Pools West, we offer a comprehensive range of pool services designed to cater to your unique needs. From pool openings and closures to weekly maintenance, winterization, and construction services, we've got you covered. Our expert technicians are trained to provide top-notch solutions for all your pool-related concerns. Whether you're a new pool owner or a seasoned pro, we're dedicated to delivering exceptional results that exceed your expectations.
Our Commitment
At Suntime Pools West, we're committed to building long-term relationships with our customers, our community, and our partners. We believe in working hard to provide our customers with the best experience possible, and we're proud to be associated with esteemed organizations like the Better Business Bureau, The Association of Pool and Spa Professionals, and the United Aqua Group. We also support causes close to our heart, including St. Baldrick's Foundation, Cedar Ridge Camp & Retreat Center, Living Waters for the World, Louisville Public Media, and the YMCA of Greater Louisville.
Get to Know Us
Take a moment to explore our website, visit one of our locations, or give us a call to learn more about our services, products, and team. We can't wait to help you create unforgettable memories around your pool!
Overall Experience
The reviews suggest that most customers have had an outstanding experience with Suntime Pools West, with many praising the company's customer service, knowledge, and expertise.
Positive Experience
Many customers have reported receiving excellent customer service, with staff being knowledgeable, helpful, and responsive to their needs. Some customers have also praised the company's technicians, saying they are courteous and polite.
Negative Experience
On the other hand, a few customers have had negative experiences, including feelings of disregard for their time and being misled about products. One customer reported being sold the wrong product and then being asked to pay an inflated price for the correct one. Another customer felt disrespected due to being made to wait despite arriving first.
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