Protecting and fighting for consumer rights in VIRGINIA
At The Consumer Law Group, P.C., we are dedicated to protecting and fighting for consumer rights in Virginia. With over 17 years of experience, our team has been helping consumers like you every day. Our law firm focuses exclusively on consumer protection law, handling cases throughout Virginia in areas such as Virginia Lemon Law, Auto Fraud, Fair Credit Reporting Act, Debt Harassment, and Debt Settlement.
Our Expertise
Our team, led by Consumer Protection Attorney John Cole Gayle, Jr., has a deep understanding of consumer law and a proven track record of success. We have successfully represented numerous clients in various consumer protection cases, achieving settlements and trial results that are on average 30% higher than those from national mill firms. Our expertise and commitment to our clients have earned us a reputation as a trusted and reliable law firm in Virginia.
Why Choose Us
We are a small, boutique firm located in Richmond, Virginia, and we focus on providing personalized attention to each of our clients. Our team is dedicated to helping you, and we will never treat you like just another case file or a number. We take pride in our ability to provide a more personalized and effective approach to consumer protection, which sets us apart from larger national firms.
Our Approach
Our approach is centered around protecting the rights of consumers everywhere in Virginia. We believe that every individual deserves fair treatment and justice. We are not afraid to take a case to trial if that's what's needed to get you the outcome that you deserve. Our goal is to provide you with the best possible outcome, and we will work tirelessly to achieve that.
Attitude and Communication Issues
The Consumer Law Group received several negative reviews due to poor communication and attitudes from some of their representatives. One reviewer, Sunshine, paid $375 for a consultation but felt that the staff had attitudes and seemed uninterested in helping. Chris Knight had a similar experience, saying that Scott was completely rude and hung up the phone on him.
Positive Reviews
On the other hand, the majority of reviewers had positive experiences with The Consumer Law Group. Many praised the professionalism and expertise of the staff, particularly John Gayle and his team. Reviewers praised the firm's thoroughness, friendly staff, and successful resolution of their cases.
Case Results and Success Stories
Several reviewers shared success stories about their cases, including Alex Adams Alex, who was "absolutely incredible" and had a satisfied outcome. Notta Realname credited the firm with helping them navigate a legal confrontation and secure a favorable outcome. Curt and Dwayne Johnson praised the firm for providing peace of mind and expert guidance in their situations. Ryan Maughan, Brian B., Nathaniel Pike, Khadijah Rice, John Morgan, and Michelle Green all had positive experiences with the firm, with many recommending them to others.
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