Business Details
10 Years
experience
Emergency
services
24/7 Property Damage Restoration in Detroit & Highland Park
SERVPRO Of New Center/Highland Park has been serving the Metro Detroit area since 2016 as part of the nationally recognized SERVPRO franchise system. Our locally based team provides 24/7 emergency response for water damage, fire damage, mold remediation, and storm restoration services, backed by comprehensive IICRC-certified training and decades of combined industry experience. We specialize in both residential and commercial property restoration, working directly with insurance providers to streamline claims processing while maintaining transparent communication with property owners.Our service portfolio extends to specialty cleaning, biohazard remediation, and disaster preparedness consulting. As a family-operated business under the Miller family's leadership since 1996, we maintain top-tier industry recognition through our commitment to technical excellence, rapid response times, and community-focused service delivery.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Restoration
Commercial Cleaning
Biohazard Cleanup
Carpet Cleaning
Odor Removal
Sewage Cleanup
Virus/Pathogen Cleaning
Details
- Year established: 2016
Highlights and features
- 24/7 emergency response capability for all property damage incidents
- IICRC-certified technicians with specialized restoration training programs
- Proven track record handling complex commercial and residential losses
- Direct coordination with insurance providers for streamlined claims processing
- Family-operated business with 20+ years of top-tier franchise system performance
Associations and certifications
- IICRC
What people say
24/7 emergency response
Professional and empathetic
Competent and thorough
Excellent communication
Prompt service delivery
Services
Water Damage
Emergency water extraction and structural drying services for residential and commercial properties. Our IICRC-certified technicians utilize industrial-grade equipment to mitigate water damage from pipe bursts, flooding, and plumbing failures. Comprehensive restoration includes moisture mapping, content preservation, and mold prevention protocols.
Fire Damage
Complete fire and smoke damage restoration services including soot removal, odor elimination, and structural repairs. We implement specialized cleaning techniques for contents restoration and coordinate with insurance providers to streamline recovery processes for residential and commercial clients.
Mold Remediation
Professional mold inspection, containment, and remediation services for residential and commercial properties. Our certified technicians follow strict safety protocols to eliminate mold infestations while addressing underlying moisture issues to prevent recurrence.
Storm Restoration
24/7 emergency response for storm-related property damage including roof leaks, wind damage, and water intrusion. We provide temporary protection measures, comprehensive damage assessment, and complete reconstruction services for residential and commercial structures.
Commercial Cleaning
Specialized cleaning services for commercial properties including HVAC system maintenance, carpet cleaning, and post-construction detailing. Our services meet industry standards for hygiene and safety while minimizing business disruption through flexible scheduling.
People
Randy Miller
Owner
With over 25 years of SERVPRO franchise experience since 1996, Randy Miller established the Metro Detroit locations in 2016. As part of the top 10 performing franchise system for two decades, he oversees operations with a focus on technical excellence and community service.
Tina Miller
Owner
Co-owner of the Metro Detroit SERVPRO franchise, Tina Miller contributes to strategic operations management alongside her husband Randy. Their combined leadership has maintained the franchise's top-tier industry recognition since entering the Detroit market in 2016.
Questions
What types of property damage do you handle?
We specialize in water damage, fire damage, mold remediation, storm damage, and commercial cleaning services for residential and business properties.
Are your technicians certified?
All our technicians hold IICRC certifications with specialized training in water restoration, fire damage cleanup, and mold remediation protocols.
Do you work with insurance companies?
Yes, we directly coordinate with major insurance providers to streamline claims processing and documentation requirements for property owners.
What areas do you service?
We provide emergency services throughout Downtown Detroit and Highland Park, Michigan with rapid response capabilities for Metro Detroit.
Is emergency service available after hours?
Our team is available 24 hours a day, 7 days a week for emergency property damage situations with immediate response capabilities.
How quickly can you respond to emergencies?
We maintain local crews ready to respond within 1-2 hours for urgent property damage incidents across our service areas.
