Business Details
11 Years
experience
Your Trusted Dog Walking Service in Mount Pleasant, SC
Founded in 2015, The Wag Factor was created to address the needs of busy pet parents in Mount Pleasant, SC, and surrounding areas. Our mission is to provide high-quality, reliable dog walking services that ensure pets receive essential exercise and attention while their owners are away. Every team member undergoes rigorous training and certification in CPR, safety protocols, and animal behavior to deliver consistent, professional care. We prioritize personalized service, including complimentary meet-and-greets to understand each pet's unique needs and routines. Our walkers are insured, background-checked, and committed to maintaining the highest standards of pet care.By focusing on daily walks between 10 AM and 4 PM, we help dogs manage weight, reduce stress, and stay socially engaged. Clients receive photo updates and detailed reports after every visit, ensuring transparency and peace of mind. With a team of experienced, animal-loving professionals, we serve Mount Pleasant, Daniel Island, Isle of Palms, and Sullivan's Island. Our process eliminates guesswork: sign up, schedule a meet-and-greet, and begin services seamlessly. Over nearly a decade, we've built a reputation for exceptional care that benefits both pets and their working families.
Services
Daily Dog Walks
Customized Schedules
Meet & Greet Consultations
Multiple Dog Services
Pet Routine Assessments
Details
- Year established: 2015
Highlights and features
- Our team completes extensive CPR and safety training certifications
- We provide customizable 30-60 minute visits to match your schedule
- All walkers undergo thorough background checks and insurance verification
- Complimentary meet-and-greet consultations ensure personalized care plans
- Dedicated backup walkers guarantee service reliability even during emergencies
Associations and certifications
- National Association of Professional Pet Sitters
- Businesses of the Carolinas
- Pro Pet Hero
- Acutraq
What people say
Professional and reliable
Personalized care
Stress-free experiences
Photo updates
Flexible scheduling
Services
Daily Dog Walks
Customized mid-day walks between 10 AM and 4 PM help maintain your dog's physical health and mental well-being. Our certified walkers provide consistent exercise routines that prevent boredom and reduce destructive behaviors. Each visit includes personalized attention tailored to your pet's specific needs and energy level.
Meet & Greet Consultations
Complimentary in-home meetings allow us to understand your pet's unique requirements and living environment. This critical first step ensures seamless service by documenting routines, preferences, and safety protocols. The consultation builds trust between pets, owners, and our care team before regular visits begin.
Multiple Dog Services
We accommodate households with multiple pets through efficient group walks that maintain individual attention. Our trained team manages varying temperaments and energy levels while ensuring safety during shared outings. The $5 additional fee per extra dog covers the increased care requirements for multi-pet households.
Customized Schedules
Choose from 30, 45, or 60-minute visit durations to match your pet's specific exercise needs. Our adaptable scheduling works with your work hours to provide consistent mid-day relief while maintaining your dog's daily routine. Services can be arranged for regular or occasional needs.
Pet Communication Updates
Clients receive detailed written reports and photo documentation after every visit to track their pet's activity and mood. This transparent communication system provides visual confirmation of service quality while keeping owners connected to their pets throughout the workday. Updates highlight notable behaviors or developments.
People
Sarah Rosenthal
Founder
Sarah established The Wag Factor in 2015 after recognizing the need for reliable pet care in the Mount Pleasant community. Her passion for animal welfare drives the company's commitment to professional training and personalized service. With extensive industry knowledge, she oversees operations and team development.
Tracy H.
Dog Walker
A former veterinary practice manager with 18 years of animal care experience, Tracy brings professional expertise to each walk. Her background in veterinary operations enhances our understanding of pet health indicators. She prioritizes safety and comfort during every client interaction.
Anjie C.
Dog Walker
With 30+ years in education, Anjie applies teaching patience to pet care. Her experience managing multiple animals at home translates to effective handling of diverse temperaments. She combines professional expertise with genuine love for animals in her daily work.
Tim S.
Dog Walker
Tim leverages 30 years of corporate leadership experience to deliver organized, reliable service. His personal experience walking his own dog Piper informs his approach to pet routines. He focuses on creating consistent, stress-free experiences for every client pet.
Kristina J.
Dog Walker
A Charleston resident since 2006, Kristina combines her love for outdoor activities with professional pet care. Her family's active lifestyle informs her understanding of exercise needs for energetic dogs. She prioritizes physical engagement and trail exploration during walks.
Questions
Will I have the same walker every day?
While we recommend consistent walkers, any trained team member can provide service to ensure reliability if your regular walker is unavailable.
Do you offer overnight pet care?
We specialize in mid-day walks for working pet parents, not extended overnight care services.
Can I schedule walks if working from home?
Yes, we accommodate clients who need exercise breaks for their pets even when working remotely.
How do you handle bad weather?
We walk in most conditions except dangerous weather like hurricanes. Rain, heat, and cold don't stop our service.
How are you different from pet apps?
As a local business, we provide insured, bonded professionals with verified backgrounds rather than third-party contractors.
