Reliable, Friendly, Safe and Comfortable ride ON TIME.
Here at City Cabs and Limo, we take pride in providing luxurious ground transportation to passengers in the Washington metropolitan area, including Virginia, Maryland, and Washington D.C. Our fleet of luxurious Lincoln Town Cars, Chevy Suburbans, Tahoes, and Trail Blazers are equipped with electronic meters, ensuring a safe and comfortable ride to your destination.
Our Services
We specialize in pickups from Washington Dulles International Airport (IAD) and offer on-time pickup services for all your travel needs in the Washington metro area. Whether you're traveling for business or pleasure, our experienced, safe, and courteous drivers will provide you with a smile for all your needs, including sporting events, sightseeing, tours, conventions, and personal or business parties.
Our Goal
Our goal is 100% customer satisfaction, and we strive to provide a reliable, friendly, safe, and comfortable ride on time. We proudly serve the communities of Ashburn, Sterling, Dulles, Lansdowne, Leesburg, Aldie, Stone Ridge, Herndon, Reston, Chantilly, Centreville, Fairfax, and many more.
Our Fleet
Our fleet of luxurious vehicles are equipped with electronic meters and accept all major credit cards, including Visa, Mastercard, Discover, and American Express. We offer competitive rates and special arrangements for pickup at Washington Dulles International Airport.
Our Commitment
At City Cabs and Limo, we are committed to providing a reliable, friendly, safe, and comfortable ride to our valued customers in the entire nation's capital area. Our combined message from the company and our drivers is to provide a memorable experience to all our passengers.
Reliability and Timeliness Issues
Some reviewers had negative experiences with City Cabs & Limo due to reliability and timeliness issues. Several reviewers reported that their taxis did not show up, despite having made reservations. This led to missed flights and inconvenience for the customers. Additionally, some reviewers experienced difficulties in getting through to the dispatcher or receiving responses to their calls and emails.
Poor Customer Service
The company's customer service was also criticized by some reviewers. Some reported that the dispatchers were unhelpful and unapologetic when they failed to provide service as promised.
Complaints about Specific Experiences
One reviewer reported a close call with an accident caused by a City Cabs & Limo driver, while another reviewer claimed that the driver overslept and was late to pick them up.
Positive Experiences
On the other hand, many reviewers had positive experiences with City Cabs & Limo. They praised the company's reliability, cleanliness of vehicles, courteous drivers, and competitive pricing. Some reviewers appreciated the company's 24-hour service, nice limousines, and great customer service. Many reviewers recommended the company to others and mentioned that they would use the service again.
Drivers and Vehicles
Several reviewers praised the drivers, describing them as professionally dressed, courteous, and safe. The vehicles were also described as clean and premium.
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