The Most Important Part is you!
At Honest-1 Auto Care Maple Grove, we pride ourselves on being one of the leading auto repair shops in the Maple Grove area. Our experienced and ASE-certified technicians are dedicated to providing top-notch service and repairs for all makes and models of vehicles. We understand that no two cars are alike, which is why we take a personalized approach to each and every repair job that comes into our shop.
Our Story
As a family-owned and operated business, we have built a reputation for honesty, integrity, and a commitment to customer satisfaction. Our team is made up of passionate individuals who share a shared goal of delivering exceptional service to our customers. We take the time to listen to your concerns and work with you to understand your vehicle's unique needs.
Services We Offer
We offer a wide range of services, including:
Auto A/C Service: Our expert technicians will diagnose and repair any issues with your air conditioning system, ensuring that you stay cool and comfortable on the road.
Auto Repair Service: From routine maintenance to major repairs, our team is equipped to handle all types of auto repairs, including brake repairs, suspension repairs, and engine repairs.
Brake Repair: We specialize in brake repair, including pads, rotors, and drums. Our experienced technicians will diagnose and repair any issues with your brake system, ensuring your safety on the road.
Car Tune Up Service: Our tune-up services include spark plug replacement, fuel injector cleaning, and more. This routine maintenance ensures your vehicle runs smoothly and efficiently.
Check Engine Light: Don't ignore that pesky "check engine" light! Our experts will diagnose and repair any issues that may be causing the light to come on.
Differential Shop: If you're experiencing issues with your differential, our experienced technicians will diagnose and repair any problems, ensuring smooth and safe driving.
Engine Repair: From oil changes to major engine repairs, our team is equipped to handle all types of engine repairs.
Oil Change: Regular oil changes are crucial for the longevity and health of your vehicle. Our certified technicians will use the finest oil products to keep your engine running smoothly.
Tires: We offer a wide range of tire services, including tire rotations, balancing, and replacement.
Transmission Clutch: If you're experiencing issues with your transmission or clutch, our experienced technicians will diagnose and repair any problems.
Why Choose Us?
Customer Convenience: Our comfortable lounge offers complimentary beverages, clean restrooms, and a kid's play area, making your wait a pleasant one.
ASE-Certified Technicians: Our technicians are certified by the American Society of Automotive Engineers (ASE) and have undergone rigorous training to ensure you receive the best service possible.
3-Year, 36,000-Mile Warranty: We stand behind our work, offering a comprehensive warranty that protects your vehicle for three years or 36,000 miles, whichever comes first.
Free 12-Month Roadside Assistance: On all work orders over $25, we offer free roadside assistance for a full year.
Financing Options: We understand that sometimes unexpected repairs can be costly. That's why we offer financing options to help make your repairs more affordable.
Optional Financing: For those who need it, we offer financing options to support your maintenance and repairs.
Customer Feedback: We welcome your feedback and will work tirelessly to ensure your satisfaction with our service and repairs.
Continued Improvement: We are constantly improving our services and facilities to better serve our customers. We welcome your feedback and suggestions on how we can improve.
Quality of Service
The reviews of Honest-1 Auto Care demonstrate a wide range of experiences, from exceptional to disastrous. Some customers, like Kaleigh O., praised the shop for its detailed, kind, and quick service, which corrected issues on the first try. On the other hand, several customers expressed disappointment and frustration with their experiences.
Inconsistencies and Misdiagnoses
Several reviewers reported inconsistencies and misdiagnoses at Honest-1 Auto Care. Hayleebean N. had issues with her car, including wiring problems and a damaged remote start system, which were not addressed properly. Peter P. had a battery installed incorrectly, which blew a fuse on his clock. Dave M.'s daughter was told she needed brake work, but when the parts were installed, nothing was wrong with her brakes.
Poor Customer Service
Reviews also highlighted poor customer service at Honest-1 Auto Care. Hayleebean N. reported being hung up on when she called to express concerns and complaints. Richard S. expressed disappointment with the shop's inability to deliver quality service and noted that he was left feeling hopeless.
Rare Positive Experiences
However, some customers had positive experiences. Joy K. praised Rick D.'s friendly service and honesty, noting that he did not try to sell her unnecessary services. She appreciated the shop's honesty and transparency, which included sending her a report of the work done and recommended services.
Be the first to review Honest-1 Auto Care.
Write a Review
