Business Details
24 Years
experience
Emergency
services
Full-Service Facility Maintenance Solutions
Innovative Maintenance Solutions has been a trusted leader in facility maintenance and asset management since our founding in 2002. With over two decades of combined experience from our lead professionals, we deliver comprehensive solutions for commercial properties across the Midwest. Our expertise spans snow removal, asphalt repair, HVAC maintenance, and more, supported by a network of vetted subcontractors. We prioritize client satisfaction through transparent communication, innovative problem-solving, and adherence to industry best practices.Our commitment to quality is reflected in our ISO-certified processes, 24/7 emergency response capabilities, and personalized service programs tailored to each client's unique needs. As one of Indiana's three Certified Snow Professionals, we combine technical excellence with environmental responsibility to ensure safe, well-maintained properties that enhance business operations and protect long-term investments.
Services
Snow Removal
Asphalt Repair
Concrete Maintenance
HVAC Maintenance
Landscaping
Plumbing Services
Roofing
Pressure Washing
Tenant Improvements
Facility Audits
Details
- Year established: 2002
Highlights and features
- We are one of only 3 Certified Snow Professionals in Indiana
- Our network includes 12-year-vetted subcontractors across Indiana
- We implement patented snow management processes for safety and efficiency
- Our team holds 30+ years combined experience in facility management
- We guarantee 24/7 emergency response availability
Associations and certifications
- Snow & Ice Management Association (SIMA)
What people say
Outstanding job performance
Reliable and excellent service
Trustworthy and competent
Prompt payments ensured
Creative problem-solving
Services
Snow Removal
Our certified snow professionals use environmentally friendly methods and advanced planning to ensure safe commercial properties. We conduct pre-storm site assessments, strategic snow piling, and 24/7 monitoring to prevent accidents and maintain business continuity. Our team provides on-site supervision and post-event inspections for complete winter safety compliance.
Asphalt Repair
We offer comprehensive asphalt maintenance including seal coating, crack filling, and resurfacing. Our experts assess pavement condition to determine optimal repair strategies that extend surface life while maintaining aesthetic appeal. We use industry-grade materials and equipment to address both minor damage and major structural issues.
Concrete Maintenance
Our services include concrete repair, replacement, and preventive maintenance for commercial properties. We handle curbs, sidewalks, pads, and structural elements using durable materials and techniques that minimize future damage from weather and heavy use.
HVAC Maintenance
We provide preventive maintenance and emergency repairs for commercial HVAC systems. Our certified technicians ensure optimal system performance, energy efficiency, and indoor air quality through regular inspections and timely interventions.
Facility Management
Our comprehensive facility management covers plumbing, electrical systems, landscaping, and interior maintenance. We coordinate all service needs through a single point of contact, reducing administrative burden while maintaining consistent quality across multiple locations.
People
Jeff Heller
Co-Owner
With 20+ years in facilities management, Jeff Heller holds a BA from Muskingum University and MBA in Operations Management. As one of Indiana's three Certified Snow Professionals, he brings technical expertise and client-focused leadership to IMS operations.
Brian Puckett
Co-Owner
Brian Puckett contributes 25 years of facilities management experience to IMS. His business degree and extensive industry knowledge help drive our commitment to quality service delivery and client satisfaction across Midwest commercial properties.
Questions
Do you own your own equipment?
Yes, we own all our equipment and continuously invest in modern tools for efficient service delivery.
Do you guarantee job completion dates?
We commit to completion timelines for most projects, ensuring timely service execution.
How do you manage large geographic areas?
We operate within a 3-4 hour radius of Indianapolis with experienced contractors and regular site audits.
How are contractors verified?
We require 10+ year relationships, insurance verification, and industry certifications for all subcontractors.
How do you ensure project completion quality?
We provide weekly updates, on-site inspections, and real-time communication during all service engagements.
How does invoicing work?
Detailed invoices with cost breakdowns are provided within 48 hours of service completion, tailored to client needs.
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