Business Details
Emergency
services
Your Trusted Property Management Partner in Dallas
We are a family-run property management company serving the Dallas-Fort Worth Metroplex with over 15 years of combined real estate and finance experience. Our mission centers on prioritizing relationships, delivering affordable management fees, and fostering a genuine sense of community. As longtime Denton residents, we bring local expertise and a commitment to open communication, ensuring both property owners and residents receive personalized care. Our team of licensed REALTORS and service professionals combines industry knowledge with ethical standards to protect your investment and enhance tenant satisfaction. With nearly $100M in managed assets, we handle properties ranging from single-family homes to large complexes, offering tailored solutions for portfolio growth.Our transparent pricing, rigorous tenant screening, and 24/7 maintenance support reflect our dedication to exceeding client expectations. By leveraging professional software and established vendor networks, we ensure efficient operations and timely reporting. Our focus remains on building trust through accountability, whether managing one property or expanding a portfolio. This approach has earned us recognition as a reliable partner in property management across DFW.
Services
Property Management
Tenant Screening
Responsive Communication
Owner Portal Access
Fee Transparency
Due Diligence
Resident Portal
24/7 Maintenance
Payment Convenience
Communication
Highlights and features
- We offer 15+ years of combined real estate and finance experience in the DFW Metroplex.
- Our family-owned business prioritizes ethical practices and community-focused service.
- We provide 24/7 emergency maintenance support for tenant satisfaction.
- Our transparent pricing includes capped management fees and clear fee structures.
- We manage nearly $100M in diverse properties, from single-family homes to large complexes.
Associations and certifications
- National Association of REALTORS
What people say
Amazing staff and crew
Fabulous to work with
Responsive team
Professional and detail-oriented
Improved property experience
Services
Property Management
We provide end-to-end property management for residential and commercial assets, ensuring optimal performance and value retention. Our services include rent collection, vendor coordination, and compliance with legal standards. With nearly $100M in managed assets, we combine local market expertise with professional tools to streamline operations for owners.
Tenant Screening
Our four-point screening process verifies income, background, rental history, and creditworthiness to secure reliable tenants. This rigorous approach minimizes risks for property owners while ensuring fair and transparent tenant selection aligned with Texas Association of Realtors guidelines.
24/7 Maintenance
Tenants receive round-the-clock maintenance assistance for urgent issues, with guaranteed communication before, during, and after service. Our network of licensed professionals ensures prompt repairs, reducing downtime and enhancing resident satisfaction across managed properties.
Owner Portal Access
Property owners gain secure access to monthly statements, custom reports, and direct deposit options through our digital portal. Real-time updates and transparent financial tracking empower clients to monitor performance and manage assets efficiently from any location.
Responsive Communication
We maintain open lines of communication via text-enabled messaging and same-day responses to address owner and tenant inquiries. Regular follow-ups and comprehensive documentation ensure clarity, fostering trust and accountability in every interaction.
People
Taylor Brakefield
CEO & Owner
Taylor leads with a commitment to ethical property management, leveraging 15+ years of DFW real estate experience. As a licensed REALTOR, he prioritizes client relationships and community engagement while driving operational excellence.
Hutch Ice
Chief Operating Officer
Hutch oversees daily operations, ensuring seamless service delivery across managed properties. His focus on process optimization and vendor collaboration supports the company's growth and client satisfaction goals.
Kasie Ostrom
Director of Maintenance
Kasie manages maintenance operations, coordinating a skilled team to address emergencies and routine repairs. Her leadership ensures timely, high-quality service that preserves property value and tenant comfort.
Laura Ice
Communications Director
Laura handles client communications, fostering transparency between owners, tenants, and the management team. Her approach strengthens trust through clear, consistent updates and responsive support.
Ashley Conkel-Porwoll
Director of Finance
Ashley oversees financial operations, including rent processing, fee transparency, and owner disbursements. Her expertise ensures accurate reporting and compliance with industry standards for all financial transactions.
Questions
What payment methods do you accept for rent?
Residents can pay via credit card, e-check through the resident portal, or cash at participating convenience stores with prior office coordination.
How do I submit a maintenance request?
Log into your resident portal, navigate to the Maintenance tab, and submit your request. For emergencies after hours, call (940) 353-3368.
When are rent payments due?
Rent is due on the 1st of each month and considered late after midnight on the 3rd. Late fees apply after this period.
What services are included in your property management fees?
Fees cover rent collection, tenant screening, maintenance coordination, monthly reporting, HOA communication, and legal compliance with Texas Association of Realtors leases.
Do you offer due diligence services for new property acquisitions?
Yes, we provide comprehensive due diligence support to evaluate potential investments, including market analysis and risk assessment tailored to your portfolio goals.
How do owners access their account information?
Owners can request access to the secure portal for monthly statements, custom reports, and direct deposit setup by contacting our office directly.
