Business Details
25 Years
experience
Your Trusted IT Partner in Central Virginia
Since 2001, Mr. Tech Support has delivered personalized on-site technology solutions to residential clients and small businesses across Central Virginia. Our team specializes in resolving complex IT challenges for offices with 3-15 computers, home users, and senior citizens requiring patient technical guidance. With over 20 years of hands-on experience, we handle computers, networks, servers, AV equipment, and mobile devices, maintaining a strong focus on integrity and customer satisfaction.Our track record includes rapid office relocation support completed within 48 hours and maintaining a 5-star review rating from 925+ satisfied clients. We prioritize stress-free technology management through transparent communication and tailored service approaches for each client's unique needs.
Services
Computer Repair
Remote Support
Email Help
Mobile Phone Support
Tablet Support
WiFi Networks
Cable Networks
Printer Installation & Maintenance
Server Installation & Maintenance
Smart TV Installation & Support
Details
- Year established: 2001
Highlights and features
- We have over 20 years of experience in IT services
- We offer personalized on-site support for technology infrastructure
- Our team solves complex computer and network problems
- We serve both small businesses and residential clients
- We maintain 925+ 5-star customer reviews
What people say
Responsive service
Rapid problem resolution
Patient support for seniors
925+ 5-star reviews
Up and running in 48 hours
Services
Computer Repair
Our technicians diagnose and fix hardware and software issues for desktops and laptops. We handle virus removal, system optimization, and component replacements. Clients benefit from minimized downtime and restored functionality for both personal and business computing needs.
Remote Support
Secure remote access allows us to troubleshoot software issues without onsite visits. This service covers operating system errors, application problems, and network configuration. Customers receive timely solutions while avoiding travel charges and service delays.
Server Installation & Maintenance
We configure and maintain servers for small business networks. Services include setup, backups, security updates, and performance monitoring. Businesses gain reliable data management systems with reduced risk of technical failures affecting operations.
WiFi Networks
Professional installation and optimization of home and office wireless networks. We ensure secure connections with proper coverage throughout your space. Clients receive stable internet access for multiple devices simultaneously without signal drops.
Smart TV Installation & Support
We set up and troubleshoot smart TVs, streaming devices, and home entertainment systems. Our support covers connectivity issues, app configuration, and audio-visual optimization. Customers enjoy seamless media experiences with expert technical guidance.
People
Patrick Wettstone
Founder & Owner
Patrick founded Mr. Tech Support in 2001, bringing 23 years of personalized IT expertise to Central Virginia. He specializes in delivering tailored technology solutions for small businesses and residential clients, emphasizing integrity and customer satisfaction.
Questions
What IT services do you offer for small businesses?
We provide computer repair, server maintenance, network setup, and remote support for offices with 3-15 computers. Our services ensure reliable technology operations for small businesses.
Do you support residential technology needs?
Yes, we handle home computer repair, WiFi network setup, smart TV installation, and mobile device support for residential clients throughout Central Virginia.
How experienced is your technical team?
Our team has over 20 years of combined experience solving technology problems for both businesses and homeowners, with specialized expertise in computer systems and network infrastructure.
What areas do you service?
We primarily serve Central Virginia, supporting both urban and rural communities with on-site and remote technical assistance options available.
Do you offer emergency repair services?
While we don't provide 24/7 emergency services, we prioritize rapid response for critical technology issues during regular business hours with same-day appointments when available.
How do you handle senior citizen technology support?
We provide patient, personalized assistance for seniors with computer use, mobile devices, and smart home technology, adapting our approach to individual learning needs and comfort levels.