Business Details
27 Years
experience
Your Trusted Tile Design and Installation Partner in Knoxville
Established in 1999, we have built a reputation as a trusted leader in tile design, supply, and installation. Our expertise spans residential, commercial, hospitality, and industrial projects, with a focus on precision, quality materials, and exceptional service. Our team of dedicated designers and skilled installers collaborates closely with clients to transform visions into reality, offering personalized guidance and meticulous craftsmanship. With over 25 years of experience, 13,000+ completed installations, and 42,000+ satisfied clients, we prioritize innovation, sustainability, and client satisfaction. Our showroom features an extensive selection of ceramic, porcelain, stone, and specialty tiles, including custom options for unique projects.We serve homeowners, contractors, and designers, providing both sales and professional installation services. Our commitment to excellence is reflected in our 5-year warranty on installation defects and a lifetime warranty for shower leaks caused by our work. Recognized for industry-leading expertise, our team has been featured in Architectural Digest and holds certifications such as Certified Ceramic Tile Specialist (CCTS). We operate a Knoxville-based showroom with weekday hours from 9:00 AM to 5:00 PM, offering design consultations, delivery services, and comprehensive support from concept to completion.
Services
Tile Design
Installation Services
Tile Sales
Commercial Projects
Custom Tile Creation
Details
- Year established: 1999
Highlights and features
- We offer 25+ years of specialized tile industry expertise.
- Our team has completed 13,000+ installations with precision.
- We maintain a 98% client satisfaction rate across 42,000+ projects.
- Our designers hold Certified Ceramic Tile Specialist (CCTS) credentials.
- We provide industry-leading warranties on all installation work.
What people say
Exceptional craftsmanship
Personalized attention
Timely completion
Expert problem-solving
Beautiful results
Services
Tile Design
Our team of certified designers provides personalized guidance for creating custom tile spaces. We collaborate with clients to develop cohesive designs that align with architectural styles and functional needs. Our process includes material selection, layout planning, and 3D visualization to ensure optimal results for residential and commercial environments.
Installation Services
We execute precise tile installations using industry-best practices and experienced crews. Our process includes surface preparation, waterproofing, tile placement, and grouting to meet exacting standards. Projects receive comprehensive quality checks and maintenance guidance to ensure long-term durability and aesthetic appeal for both residential and commercial applications.
Tile Sales
Our showroom offers an extensive selection of ceramic, porcelain, stone, and specialty tiles from leading manufacturers. Customers can purchase materials for DIY projects or work with independent installers. We provide technical specifications, care instructions, and assistance with matching tiles for renovation projects or replacements.
Commercial Projects
We deliver tailored tile solutions for hospitality, retail, and office environments. Our team manages large-scale installations with minimal disruption to business operations. Services include ADA-compliant designs, durable material selection, and project coordination to meet commercial building codes and timelines.
Custom Tile Creation
We collaborate with manufacturers to produce bespoke tile solutions for unique projects. This includes custom colors, patterns, and specialty finishes that meet specific design requirements. Our team ensures seamless integration with existing architectural elements while maintaining structural integrity and aesthetic coherence.
People
Zac Redmond
Owner
Zac Redmond co-founded Exact Tile in 1999 and oversees operations. With over 25 years in the tile industry, he specializes in product sourcing and business strategy. Zac ensures all projects meet quality standards while maintaining client relationships.
Marni Redmond
Owner
Marni Redmond leads design initiatives at Exact Tile. As co-founder, she brings creative vision to client projects and manages the design team. Her expertise in spatial planning and material selection has earned industry recognition, including features in Architectural Digest.
Noah Redmond
VP of Business Development
Noah Redmond directs business growth strategies for Exact Tile. He focuses on expanding commercial partnerships and improving client acquisition processes. With a background in construction management, Noah ensures operational efficiency across all service offerings.
Jennifer Kurtz
Senior Tile Designer
Jennifer Kurtz specializes in residential and commercial tile design. As a senior designer, she develops customized solutions for complex spaces. Jennifer's attention to detail and knowledge of current design trends help clients achieve their desired aesthetic outcomes.
Sierra Vera
Senior Tile Designer
Sierra Vera provides expert design consultation for high-end residential projects. Certified as a Ceramic Tile Specialist, she combines technical knowledge with creative flair to deliver functional and visually striking tile installations that exceed client expectations.
Questions
What types of tiles do you offer?
We carry ceramic, porcelain, stone, glass, and specialty tiles including Zellige. Custom options are available through our vendor partnerships.
Do you sell to homeowners directly?
Yes, we sell to homeowners, contractors, designers, and commercial clients without restrictions.
Are design consultations available?
Yes, we offer complimentary design consultations to help select appropriate materials and develop project plans.
What warranty coverage exists?
We provide a 5-year warranty on installation defects and lifetime coverage for shower leaks caused by our work.
Can I return unused tiles?
Unopened, undamaged tiles may be returned within 30 days. Special orders and custom tiles are non-returnable.
Do you handle commercial projects?
Yes, we have extensive experience with commercial installations including hospitality, retail, and office spaces.
