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Trusted Risk Management and Insurance Consulting Services
At RJL Insurance Services, we have dedicated decades to revolutionizing risk management for middle-market businesses. Our approach centers on delivering completely objective advice, leveraging extensive industry expertise to help clients achieve the lowest cost insurance programs while maintaining the highest standards of service. Founded on principles of knowledge, relentless pursuit of excellence, and unwavering integrity, we act as part-time risk managers for our clients, combining traditional and proprietary strategies to address complex insurance challenges. Our team of certified professionals brings decades of combined experience in underwriting, brokering, and consulting, with a proven track record in designing captive insurance programs and self-insurance arrangements.

We prioritize measurable performance outcomes, rapid claim resolution, and innovative safety programs to reduce losses and control costs. Our commitment to responsiveness ensures immediate action on client needs, while our focus on regulatory compliance and employee safety programs adds value across industries. With a client-centric philosophy, we measure success by the tangible benefits our services deliver, including enhanced coverage, reduced premiums, and improved risk management frameworks.
Services
Risk Management Consulting Safety Programs Claims Management Health Insurance Planning Workers Compensation Training
Highlights and features
  • We offer over 40 years of combined experience in insurance and risk management consulting.
  • Our proprietary Total Safety Management system prevents losses and reduces insurance costs.
  • We exclusively represent clients' interests without selling insurance products or favoring carriers.
  • Our team holds advanced designations including Associate in Risk Management (ARM) and Workers Compensation Claims Administration (WCCA).
  • We guarantee measurable results through competitive broker selection and claim resolution expertise.
What people say
Lower premium costs Unmatched risk expertise Improved coverage Proven safety programs Effective claim resolution
Services
Risk Management Consulting
We provide part-time risk management expertise for businesses needing specialized insurance guidance without full-time departments. Our consultants audit policies, negotiate proposals, and implement cost-reduction strategies. With no ties to insurance carriers, we deliver objective solutions tailored to each client's unique operational needs and financial goals.
Claims Management
Our proactive claims monitoring service prevents cost escalation by intervening in insurance claim processes. We specialize in rapid resolution strategies and adjuster negotiations to minimize financial impact while maintaining compliance with regulatory standards across multiple industries.
Safety Programs
We develop customized safety initiatives that reduce workplace incidents through behavior analysis, compliance training, and return-to-work strategies. Our programs integrate with insurance frameworks to create measurable reductions in workers' compensation claims and associated costs.
Health Insurance Planning
Our health insurance consulting service evaluates employee benefit programs for competitive effectiveness and regulatory compliance. We analyze alternatives to optimize coverage value while aligning with evolving healthcare legislation requirements for sustainable cost management.
Workers Compensation Training
We deliver comprehensive webinar-based training programs covering workers' compensation system navigation, claim resolution techniques, and safety protocol implementation. Our competency assessments and practical modules help organizations improve claims handling proficiency across all experience levels.
People
Richard J. Leibfried
President
Insurance professional since 1976 with risk management expertise, Yale graduate, ARM designation holder, and frequent industry lecturer with experience in captive insurance programs and corporate risk strategies.
Denise E. Eells
Consultant
25-year property/casualty broker with manufacturing, real estate, and technology industry experience, specializing in risk analysis, policy review, and client advocacy to improve coverage while reducing insurance costs.
Debra S. Farley
Consultant
Cal-OSHA compliance expert with resort industry background, specializing in workers' compensation claims administration, safety program development, and regulatory compliance solutions for diverse business operations.
Tamara B. Stiles
Consultant
Former Fortune 500 risk management professional with expertise in global loss control, business continuity planning, and comprehensive insurance program development for complex multi-jurisdictional operations.
Lori L. Tranquilla
Consultant
15-year retail industry risk management leader with international operations experience, specializing in analytics-driven cost reduction strategies and complex claim resolution for high-volume environments.
Questions
What makes RJL different from traditional insurance brokers?
We don't sell insurance products or represent carriers. Our sole focus is managing clients' insurance programs objectively to achieve cost reductions through competitive pressure and proprietary risk strategies.
Which industries do you specialize in?
We serve diverse sectors including hospitality, transportation, retail, construction, and agriculture with customized risk management solutions tailored to each industry's unique challenges.
How do you reduce insurance costs?
Through competitive broker selection, claim monitoring interventions, safety program implementation, and comprehensive policy audits that identify coverage gaps and unnecessary expenses.
Do you offer training programs?
Yes, we provide workers' compensation claim management webinars and safety program training modules with competency assessments to improve organizational risk handling capabilities.
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