Business Details
34 Years
experience
Emergency
services
Trusted In-Home Healthcare Services in Troy, NY
Established in 1992 by Phyllis Raymond, a registered nurse with over 40 years of experience, Accent Health Care Services has built a reputation as a trusted provider of in-home healthcare in Upstate New York. Our agency is licensed by the New York State Department of Health and adheres to rigorous standards of care, ensuring clients receive personalized attention tailored to their unique needs. We specialize in assisting individuals with long-term illnesses, post-operative recovery, and disabilities, enabling them to maintain dignity and independence in their own homes. Our caregivers undergo comprehensive background checks and specialized training to deliver services such as personal care, medication management, and respite support. With coverage across 12 counties, we prioritize flexibility and affordability while maintaining 24/7 on-call availability for urgent needs.Our commitment to quality care extends beyond clinical expertisewe foster emotional well-being by creating a comforting environment that promotes mental and physical wellness. By combining compassion with professional excellence, we aim to reduce stress for families while enhancing the quality of life for clients. Our membership in the New York State Association of Health Care Providers underscores our dedication to industry best practices and continuous improvement. Through decades of service, we have become a cornerstone of support for seniors and individuals with special needs throughout the Capital District.
Services
Personal Care
Medication Reminders
Respite Services
In-Home Care
Light Housekeeping
Errands & Shopping
Laundry Services
Post-Op Recovery
Alzheimer's Care
24-Hour Support
Details
- Year established: 1992
Highlights and features
- 40+ years of nursing expertise from our founder, Phyllis Raymond.
- Personalized care plans tailored to individual medical needs.
- 24/7 on-call services for urgent healthcare requirements.
- Comprehensive caregiver background checks and training programs.
- Licensed operation across 12 Upstate New York counties.
Services
Personal Care
Assistance with daily hygiene routines including bathing, grooming, and dressing. Our caregivers provide respectful, individualized attention to maintain client dignity. Services adapt to changing medical conditions while ensuring safety and comfort in home environments.
Respite Services
Temporary care solutions giving primary caregivers essential breaks. Available for short-term or extended periods, our trained staff maintains continuity of care while supporting caregiver well-being through sustainable care practices.
Medication Management
Structured medication administration with timed reminders and dosage tracking. Our system ensures proper adherence to prescription schedules while monitoring potential side effects or interactions under nursing supervision.
In-Home Care
Comprehensive care plans delivered in clients' residences. Services range from basic assistance to specialized post-operative recovery support. Caregivers receive ongoing training to address evolving medical needs while promoting independent living.
Light Housekeeping
Daily living assistance including meal preparation, laundry, and light cleaning. Our staff maintains sanitary environments while respecting client preferences and routines to create comfortable, organized living spaces.
People
Phyllis Raymond
Owner
Registered nurse with over 40 years of clinical experience, specializing in geriatric and Alzheimer's care. Founded Accent Health Care Services in 1992 to provide personalized home healthcare solutions across Upstate New York.
Questions
What services does Accent Health Care offer?
We provide personal care, medication management, respite services, light housekeeping, and 24-hour in-home care for seniors and individuals with special needs across 12 New York counties.
Are caregivers properly trained and vetted?
All caregivers undergo fingerprinting, background checks, and specialized training programs to ensure they meet our high standards for compassionate, professional home healthcare delivery.
Do you offer 24/7 emergency care options?
Yes, we maintain 24/7 on-call services for urgent care needs with trained professionals available to respond immediately to after-hours emergencies across our service areas.
How does respite care work?
Our respite services provide temporary care coverage for primary caregivers, available in flexible durations from several hours to multiple weeks while maintaining consistent care quality.
What geographic areas do you serve?
We operate across 12 Upstate New York counties including Albany, Saratoga, Schenectady, and Columbia, with centralized support based in Troy, NY.
