The Care You Need, When You Need It.
At King Dry Cleaners, we pride ourselves on providing top-notch, eco-friendly dry cleaning and laundry services to the Reno, NV community. Our mission is to make your life easier by offering convenient, quality services that cater to your busy lifestyle. With our state-of-the-art facilities and expert staff, we guarantee exceptional results that exceed your expectations.
Our Services
We offer a wide range of services designed to meet your every need. Our Wash and Fold service takes care of your laundry needs, with premium wash and fold options that ensure your clothes are thoroughly cleaned and expertly folded. Our Dry Cleaning and Shirt Laundry services provide impeccable cleaning for your delicate and special care garments. For those intricate alterations, our expert tailors provide precision alterations to elevate your wardrobe. And, for the preservation of your most cherished memories, our Wedding Gown Preservation service ensures your wedding gown remains pristine for generations to come.
Our Commitment to Quality and Convenience
At King Dry Cleaners, we understand the importance of convenience and quality. That's why we offer free pickup and delivery services to make your life easier. Our 24/7 laundry lockers allow you to drop off your garments at your convenience, and our same-day service ensures you get your clothes back when you need them. We're committed to providing exceptional service, and our eco-friendly practices make us a greener choice for the environment.
Our Story
As a locally-owned business, we're dedicated to serving the Reno, NV community with integrity and passion. Our team is comprised of experienced professionals who take pride in their work, ensuring that every garment that leaves our facility meets our high standards. We're dedicated to building long-term relationships with our customers, and we strive to make a positive impact on our community.
What Our Customers Say
Don't just take our word for it! Our customers rave about our services, praising our convenience, quality, and customer service. From busy parents to business owners, our customers appreciate the time-saving benefits of our services, and our commitment to eco-friendly practices.
Overall Experience
The reviews for King Dry Cleaners are mixed, with some customers having a great experience and others facing issues with the service.
Positive Experiences
Several customers praised King Dry Cleaners for their fast and efficient service, with some even receiving their items earlier than expected. The staff was often described as friendly, helpful, and accommodating. The business was also commended for its convenient location and reasonable prices.
Negative Experiences
On the other hand, some customers had poor experiences with King Dry Cleaners. Some reported that their items were not cleaned properly, with stains and hair still present after the service. Others faced issues with the staff, including rudeness, unprofessionalism, and a lack of effort to resolve problems. Some customers also reported being overcharged or misled about the service.
Common Issues
Some common issues that arose from the reviews include:
- Poor cleaning quality: Several customers reported that their items were not cleaned properly, with stains and dirt still present after the service.
- Poor customer service: Some customers reported encountering rude or unhelpful staff, which led to frustration and a negative experience.
- Miscommunication: Some customers felt that they were misled about the service or prices, leading to disappointment and frustration.
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