Business Details
48 Years
experience
Emergency
services
Trusted HVAC Services in Marble Falls, TX
Kens Heating & Air has been a trusted provider of HVAC solutions since 1978, serving residential and commercial clients across Central Texas. Founded by Ken and now led by his daughter Cheryl, our family-owned business combines decades of industry experience with a commitment to personalized service. Our team of certified technicians specializes in air conditioning installation, maintenance, and repair, utilizing factory-trained expertise to ensure optimal system performance.We prioritize customer satisfaction through transparent pricing, 24/7 emergency support, and comprehensive warranties, including a 10-year parts and labor guarantee on new York systems. With a focus on community values and technical excellence, we deliver reliable climate control solutions tailored to the unique needs of Marble Falls, Burnet, and surrounding areas.
Services
Air Conditioning Installation
Air Conditioning Maintenance
Air Conditioning Repair
Commercial Refrigeration
Emergency HVAC Service
Details
- Year established: 1978
Highlights and features
- We offer 40+ years of combined HVAC expertise from our family-owned business
- Our technicians are factory-trained and Texas-licensed for all AC systems
- We provide 24/7 emergency repair services with on-call technicians
- Our 10-year parts and labor warranty covers all equipment failures
- We serve 11+ communities across Central Texas with local market knowledge
What people say
Excellent service
Knowledgeable technicians
Prompt emergency response
Family-owned reliability
20+ years of trust
Services
Air Conditioning Installation
Our technicians perform precise system sizing and installation of residential and commercial HVAC units. We consider ductwork requirements, SEER ratings, and equipment specifications to ensure optimal efficiency. With factory-trained expertise, we install high-efficiency York systems backed by 10-year warranties.
Air Conditioning Maintenance
The Ultimate Savings Agreement includes biannual system inspections and tune-ups. Our technicians clean components, check refrigerant levels, and test electrical connections to prevent breakdowns. This preventative maintenance extends system lifespan and maintains manufacturer warranty validity.
Air Conditioning Repair
We offer 24/7 emergency repair services for all AC makes and models. Our certified technicians diagnose issues like capacitor failures, compressor problems, and refrigerant leaks. Emergency repairs receive priority scheduling to minimize downtime for residential and commercial clients.
Commercial Refrigeration
Our services include installation and maintenance of commercial refrigeration systems for restaurants and grocery stores. We handle walk-in freezers, display cases, and industrial cooling units. Emergency repair technicians are available 24/7 to minimize business disruption.
Emergency HVAC Service
We provide after-hours emergency HVAC services with on-call technicians available year-round. Our rapid response team addresses critical system failures, including compressor malfunctions and refrigerant leaks, with priority service for Ultimate Savings Agreement members.
People
Ken
Founder
With over 40 years in HVAC, Ken established the company in 1978. He transitioned ownership to his daughter Cheryl in 2009 but remains actively involved. His expertise in system design and local market needs continues to shape company operations.
Cheryl
Owner
Cheryl has 21 years of HVAC industry experience and purchased the company from her father in 2009. She manages daily operations and dispatching while maintaining active involvement in technical service delivery and community engagement.
Ivan
Technician
A 2015 graduate of Texas State Technical College with an HVAC degree, Ivan holds NATE certification. He combines technical expertise with customer service skills, bringing both professional knowledge and personal enthusiasm to each service call.
Fernando
Technician
With 7 years of experience, Fernando specializes in AC systems, heat pumps, and refrigeration. His technical proficiency extends to ductless mini-splits, ensuring comprehensive service capabilities for both residential and commercial clients.
Abran
Technician
New to HVAC but bringing valuable refrigeration experience, AB rapidly develops expertise in full-system maintenance. His background in appliance repair provides unique insights into integrated climate control solutions for residential customers.
Questions
What HVAC services do you offer?
We provide complete HVAC solutions including installation, repair, and maintenance for residential and commercial systems. Our services cover air conditioning, heat pumps, refrigeration, and emergency repairs.
Do you offer 24/7 emergency service?
Yes, we provide 24/7 emergency HVAC repair with on-call technicians available year-round to address urgent cooling system failures.
What areas do you service?
We serve Marble Falls, Burnet, Horseshoe Bay, Kingsland, and surrounding Central Texas communities including Llano, Bertram, and Spicewood.
Do you offer maintenance agreements?
Our Ultimate Savings Agreement includes biannual system maintenance, 15% repair discounts, and priority service scheduling to prevent breakdowns and extend equipment lifespan.
What warranties do you provide?
New York systems include a 10-year parts and labor warranty. We also offer manufacturer warranties on equipment and stand behind our workmanship with service guarantees.
Can you help with commercial HVAC needs?
Yes, we specialize in commercial refrigeration systems, package units, and industrial cooling solutions with dedicated technicians for business climate control requirements.
