Business Details
34 Years
experience
Emergency
services
Your Trusted Home Health Care Provider in Delray Beach
Empathy Care has been a trusted provider of home health care services since 1992, dedicated to delivering personalized, compassionate care to individuals in Palm Beach and Broward counties. Our team of skilled professionals, including registered nurses, therapists, and caregivers, specializes in creating tailored care plans that address the unique needs of each client. With over three decades of experience, we pride ourselves on our independence, which allows us to prioritize flexibility and individualized attention over corporate bureaucracy.Recognized as a Top Home Health Agency in Florida and a Torch Award for Ethics Finalist, our commitment to excellence is reflected in our rigorous staff selection process, continuous training, and unwavering focus on client dignity and recovery. Our 24/7 availability and partnerships with medical professionals ensure seamless care coordination, while our client testimonials underscore our reputation for reliability and empathy.
Services
Skilled Nursing
Physical Therapy
Occupational Therapy
Care Management
Lymphedema Therapy
Low Vision Rehab
Anodyne Therapy
Speech Therapy
Vestibular Rehab
Home Care Services
Details
- Year established: 1992
Highlights and features
- Locally owned and operated for over 30 years with personalized care plans.
- Awarded Top Home Health Agency in Florida by Medicare.gov.
- 24/7 registered nurse availability for urgent care needs.
- Hand-picked staff with rigorous qualifications and compassion training.
- Recognized as a Torch Award for Ethics Finalist for professional integrity.
What people say
24/7 care
Professional and attentive
Caring and considerate staff
Superior physical therapy
Outstanding care
Services
Skilled Nursing
Our skilled nursing team delivers medical care for post-hospital recovery, chronic conditions, and long-term needs. Services include medication management, wound care, and coordination with physicians to ensure comprehensive treatment. With 24/7 availability, we prioritize client safety and comfort in home settings.
Physical Therapy
Customized physical therapy programs focus on restoring mobility, strength, and independence after injury or surgery. Therapists use evidence-based techniques like balance training and manual therapy, tailoring exercises to individual recovery goals for optimal outcomes.
Care Management
Professional care managers assess client needs, develop personalized care plans, and oversee in-home services. They act as advocates, coordinate medical appointments, and provide family support to ensure seamless, stress-free care delivery.
Lymphedema Therapy
Specialized lymphedema therapy uses Complete Decongestive Therapy to reduce swelling and prevent complications. Certified clinicians provide manual lymph drainage, compression therapy, and education on managing symptoms for improved quality of life.
Anodyne Therapy
FDA-approved Anodyne Therapy uses infrared light to alleviate chronic pain and improve circulation without side effects. This non-invasive treatment is ideal for diabetes-related discomfort or musculoskeletal conditions, promoting natural healing at home.
People
Carol Wolfe
Vice President
Carol Wolfe, VP since 1992, has 40 years of South Florida healthcare experience. She champions community service and led Empathy Cares growth into a top-rated agency, emphasizing personalized care and ethical standards.
Erica S. Healey
Executive Director
Erica Healey, with 20+ years in healthcare administration, ensures exceptional service delivery. Her focus on client satisfaction and operational excellence has solidified Empathy Cares reputation for compassionate, high-quality home care.
Cindy Davis
Director of Clinical Services
Cindy Davis, a 10-year veteran, oversees clinical teams with expertise in acute and home care. Her leadership ensures adherence to medical protocols while fostering a patient-first culture across all services.
Tracy Doyle
Skilled Care Coordinator
Tracy Doyle, with 21 years at Empathy Care, coordinates skilled care services. Her dedication to client needs and seamless care transitions has made her a trusted liaison between families and clinical staff.
Rudean C. Williams
Private Care Coordinator
Rudean Williams, a CNA with 8 years of experience, manages private care coordination. Her dual role in billing and client relations ensures efficient, empathetic support for patients and families.
Questions
What services does Empathy Care offer?
We provide skilled nursing, physical therapy, care management, and specialized therapies like lymphedema and Anodyne treatment, tailored to individual needs.
Do you serve areas outside Delray Beach?
Yes, we serve all of Palm Beach and Broward counties, with flexible scheduling for home visits.
Are your staff members qualified?
All staff undergo rigorous background checks, meet Florida state standards, and receive ongoing training to ensure high-quality care.
What payment options are available?
We accept Medicare, private pay, long-term care insurance, and some Medicare Advantage plans.
Is care available on holidays?
Medicare clients receive unchanged rates, while private pay clients are billed at time-and-a-half for holiday services.
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