Exceeding Customer Expectations, One Vehicle at a Time
At Payton's Place Real Estate, we pride ourselves on being a full-service property management firm dedicated to providing our clients with a world-class customer service experience. Our team is passionate about helping property owners and tenants alike navigate the complex world of real estate, and we do so with a commitment to excellence and a focus on building long-term relationships.
Our Services
Our comprehensive range of services is designed to cater to the unique needs of property owners and tenants in the D.C., Maryland, and Virginia area. From leasing and marketing to management and maintenance, we handle every aspect of property ownership with care and attention to detail. Our team of experts will work closely with you to understand your goals and objectives, providing personalized solutions that are tailored to your specific needs.
Leasing and Marketing
Our leasing and marketing services are designed to help property owners maximize their rental income and minimize vacancy rates. We offer a comprehensive and FREE marketing analysis of comparable properties in your neighborhood to ensure a maximum market rate, positioning your home for success. Our listings are advertised among numerous home listing platforms, as well as military and housing websites, to assure your home gets optimum exposure. We also provide professional photos that ensure your home stands above the competition, and our tenant screening process analyzes a prospect's criminal, credit, employment, and residential history, backed by our one-of-a-kind "Ideal Tenant Warranty."
Management
Our management services are designed to take the hassle out of property ownership, allowing you to focus on more important things. We take care of all licensing and jurisdictional requirements throughout DC, Maryland, and Virginia, and our detailed turnover inspections and repairs ensure that your home is market-ready to earn you residual income. We offer an auto debit rent collection program that allows for a quick turnaround time for our clients to receive their rental income each month without issue. We handle ALL tenant inquiries, preventative maintenance, and offer 24/7 emergency maintenance from trusted and reputable contractors who offer exclusive discounts and rates due to our developed relationships with our company, saving you hundreds of dollars throughout the year. Our efficient online record keeping makes it easy to keep track of maintenance orders and monthly/annual statements for tax purposes.
Properties We Manage
We manage a wide range of properties, including single-family homes, townhomes, row houses, condominiums, and multifamily units. Whether you're a seasoned investor or a first-time property owner, we have the expertise and resources to help you achieve your goals.
Areas We Serve
We serve the D.C., Maryland, and Virginia area, with a focus on providing exceptional service to our clients in these regions. From Washington, D.C. to the surrounding suburbs, we have the local knowledge and expertise to help you navigate the complex world of real estate.
Overwhelmingly Positive Reviews and Outstanding Service
The majority of the reviews praise Payton's Place for their exceptional service, professionalism, and attention to detail. Many reviewers have had positive experiences with Ron, the property manager, who is described as caring, helpful, and responsive. Tenants praise the property management company for their quick and effective repairs, transparency, and communication.
Unfortunate Exceptions and Disappointments
A few reviewers had negative experiences with Payton's Place, citing issues with poor communication, lack of professionalism, and unmet expectations. Some reviewers reported difficulty in getting their security deposits back, while others felt that the company was unresponsive and unprofessional.
Summary of Negative Comments
Many negative reviews express disappointment and frustration with the company's failure to respond to inquiries, poor communication, and lack of professionalism. Some reviewers also feel that the company is collecting application fees without being transparent about the status of their applications.
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