Touchstone Property Management

Touchstone Property Management is a leading provider of professional property management services across Long Island, encompassing Suffolk and Nassau Counties in New York State. With a legacy of over 30 years in the industry, we have built a strong reputation for delivering exceptional service and expertise to homeowners associations, condominiums, cooperatives, and commercial real estate owners. Our commitment to excellence is reflected in our personalized approach, unwavering integrity, and deep understanding of the unique needs of each client.

Our Mission

At Touchstone, our mission is to build thriving communities through exceptional property management. We strive to cultivate strong relationships with our clients, fostering trust and transparency in every interaction. We are dedicated to exceeding expectations by providing comprehensive and cost-effective solutions that protect and enhance the value of their properties.

Tailored Management Programs

We understand that each property has its own distinct requirements. That's why we tailor our management programs to meet the specific needs of our clients. Our team of highly skilled professionals brings a wealth of experience and expertise to every assignment, ensuring that properties are well-maintained, financially sound, and governed effectively.

Our comprehensive services encompass:

• Residential Property Management: We offer hands-on management for residential communities, handling everything from tenant screening and lease administration to rent collection and maintenance scheduling.

• Asset Management: We work closely with owners to optimize the value of their assets through strategic planning, financial analysis, and effective property oversight.

• Building Systems Management: We ensure the smooth operation of building systems, including HVAC, electrical, plumbing, and security, by overseeing maintenance, repairs, and upgrades.

• Financials and Regulatory Compliance: We meticulously manage financial records, prepare budgets, collect dues, and ensure compliance with all applicable laws and regulations.

State-of-the-Art Technology

Our clients have access to cutting-edge, web-based management software that provides real-time information and online tools. This platform allows board members and owners to conveniently review account details, submit maintenance requests, and access important documents 24/7, 365 days a year.

Expertise and Professionalism

Our team consists of dedicated professionals with a proven track record in property management.

At Touchstone, we are committed to staying at the forefront of industry trends and best practices. We regularly attend conferences and seminars to enhance our knowledge and expertise, ensuring that we can provide our clients with the most effective and up-to-date solutions.

Client Satisfaction is Paramount

We believe that the success of our business is directly tied to the satisfaction of our clients. We prioritize open communication, providing regular updates and prompt responses to inquiries. We strive to build long-lasting relationships with our clients, based on trust, transparency, and mutual respect.

Leadership and Industry Recognition

Our commitment to excellence is further demonstrated by Mr. Brian Arellano's professional certifications. He holds the Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS) designations, which reflect his in-depth knowledge and expertise in managing condominiums, cooperatives, and homeowners associations.