At National Jewelry and Pawn, we take pride in being the go-to destination for short-term cash loans, high-quality pre-owned merchandise, and a range of convenient retail and office services. With locations in Northeast Ohio and Central Pennsylvania, we have established ourselves as a trusted and reliable provider of pawn loans, jewelry, and merchandise.
Our Services
We offer a wide range of services designed to meet the needs of our customers. Our pawn loan services provide quick and easy access to cash, with no credit checks required. We also offer a vast selection of high-quality merchandise, including consumer electronics, jewelry, and other valuable items at affordable prices. Additionally, we provide convenient office services, including notary services, faxing, and postage, as well as a range of cell phone plans.
Our Expertise
With extensive experience in the pawn industry, we have honed our expertise in evaluating and pricing merchandise. Our team of experienced professionals ensures that our customers receive fair prices for their items, and our inventory is constantly rotating to provide the best selection of products. As members of the National Pawnbrokers Association, we are licensed and insured, and our industry is closely regulated to ensure the safety and protection of our customers' items.
Our Mission
At National Jewelry and Pawn, our mission is to provide our customers with a convenient, secure, and hassle-free experience. We strive to build long-term relationships with our customers, providing them with the best possible services and products. Our goal is to be the go-to destination for all your cash loan, jewelry, and merchandise needs.
Customer Experience
The reviews highlight both positive and negative experiences at the pawn shop. Some customers reported excellent customer service, politeness, and fairness, while others encountered rudeness, unprofessionalism, and broken promises.
Staff Performance
Some staff members, especially the woman behind the counter and Vicki, received praise for being informative, polite, and professional. However, others were criticized for being rude, confrontational, and talking down to customers.
Product and Prices
The shop offers a decent selection of goods, and some customers were satisfied with the prices they received for their items. However, one customer had a negative experience with a broken bike and received no discount or apology.
Loyalty and Recommendation
Some customers expressed loyalty to the shop and recommended it to others, while others warned against using the shop due to poor customer service and unprofessionalism.

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