Business Details
8 Years
experience
Trusted Carpet & Upholstery Cleaning Services in Salt Lake City
Platinum Cleaning & Restoration is a full-service professional cleaning company serving the Wasatch Front region since 2018. Our team specializes in carpet cleaning, upholstery restoration, area rug care, natural stone maintenance, and tile & grout services for residential and commercial clients. With specialized training and industry certifications, we deliver consistent, high-quality results through advanced cleaning systems and a 12-step process exceeding CRI standards. Backed by a 100% satisfaction guarantee, we serve Salt Lake City, Park City, and surrounding areas including Layton, Bountiful, Sandy, and Provo.Our technicians hold multiple certifications from prestigious cleaning institutes, including IICRC accreditation, ensuring expertise in all fabric and surface types. We maintain partnerships with major carpet manufacturers like Stainmaster and Mohawk, and our reputation for excellence has earned exclusive referrals from local retailers and designers. Our mission focuses on providing premium service experiences through education, proven systems, and guaranteed results.
Services
Carpet Cleaning
Area Rug Cleaning
Upholstery Cleaning
Natural Stone Cleaning
Tile & Grout Cleaning
Urine Damage Treatment
Commercial Services
Details
- Year established: 2018
Highlights and features
- We offer IICRC-certified technicians with specialized training in all fabric and surface types
- Our 12-step cleaning process exceeds industry standards for maximum soil removal
- We maintain exclusive partnerships with major carpet manufacturers like Mohawk and Shaw
- Our advanced systems prevent over-wetting while ensuring complete residue removal
- 100% money-back guarantee with free return visits for unsatisfied customers
Associations and certifications
- IICRC
Services
Carpet Cleaning
Our 12-step carpet cleaning process combines commercial power vacuuming, specialized pre-treatments, and truck-mounted extraction to remove deep soil without over-wetting. Certified technicians apply pH-neutral solutions that protect fibers while restoring carpets to near-new condition. The system includes furniture moving, spot removal, and guaranteed satisfaction for residential and commercial properties.
Area Rug Cleaning
In-plant rug cleaning utilizes our eight-step system for thorough soil removal from delicate oriental rugs to standard woven carpets. The process includes controlled drying, fiber protection, and professional finishing. We handle all rug types with specialized treatments for natural fibers and antique textiles while maintaining structural integrity during cleaning.
Upholstery Cleaning
IICRC-certified technicians perform fabric testing to determine appropriate cleaning methods for delicate and durable upholstery. Our 12-step process includes spot treatment, pH balancing, and application of fabric protectors. We clean all furniture types using gentle extraction methods that preserve material integrity while removing stains and soil buildup.
Natural Stone Cleaning
Professional stone restoration includes honing, polishing, and sealing for marble, granite, and travertine surfaces. Our process uses diamond abrasives and pH-controlled cleaners to remove etch marks without damaging sensitive materials. Technicians apply premium sealers to protect against future staining while maintaining natural aesthetics in kitchens and bathrooms.
Tile & Grout Cleaning
Our tile cleaning system combines mechanical agitation with earth-safe chemicals to remove grime from ceramic and porcelain surfaces. The process includes pH balancing, deep extraction, and protective sealing to restore original appearance. High-velocity drying equipment ensures rapid return to service while preventing moisture-related issues in high-traffic areas.
People
Andy Fuentes
Owner
Andy Fuentes brings years of project management experience from the cleaning and restoration industry. Recognizing gaps in service quality, he founded Platinum Cleaning & Restoration to deliver premium experiences through certified expertise and systematic processes that exceed industry standards.
Questions
What causes black lines around baseboards on carpets?
These filtration soiling lines result from air passing through carpet edges carrying microscopic particles. Our specialized products can often remove this deep-seated soil with proper treatment.
Are your cleaning methods safe for families and pets?
We use only earth-safe, non-toxic solutions that protect your family, pets, and the environment while delivering professional-grade cleaning results.
Do you guarantee your cleaning services?
Yes, we offer a 100% money-back guarantee up to $1,000. If unsatisfied, we'll return free of charge or issue a full refund.
How often should carpets be professionally cleaned?
Major manufacturers recommend annual professional cleaning to maintain warranties and prevent fiber damage from accumulated soil abrasion.
Can pet odors be completely eliminated?
Our multi-layer treatment neutralizes urine at all contamination levels. In severe cases, padding replacement and sub-floor treatment may be required for complete odor removal.
What cleaning method do you use?
We primarily use truck-mounted hot water extraction, the industry's most effective method. Special situations may require alternative certified cleaning approaches.
