For over 40 years, Venture Communities has been building great homes and relationships in Atlanta. As a respected leader in customer satisfaction, we take pride in being a local builder you can trust. Our award-winning plans are designed with you in mind, ensuring that your new home is tailored to your unique needs and preferences.
Our Communities
Venture Communities is building single-family homes and townhomes in the following metro-Atlanta communities:
- Lakeside at Great Sky: Single-family homes from the $600's
- Le Grande: Single-family homes from the $600's
- Old Mill: Single-family homes from the $200's
- Longview Run: Townhomes from $329,900
- Willow Cove: Single-family homes from the $500's
Our Commitment
At Venture Communities, our commitment to quality and customer satisfaction is unwavering. We prioritize building homes that are not only beautiful and comfortable but also exceed your expectations. Our dedication to delivering exceptional service and continuous improvement has earned us numerous awards and recognition.
Our Values
At the heart of our success lies our core business values, which guide our actions and decisions:
- Integrity: We uphold honesty, transparency, and accountability in all our dealings.
- Respectful Cooperation: We value every interaction with our customers, partners, and employees, ensuring a positive and respectful environment.
- Continuous Improvement: We strive for excellence through ongoing training, innovation, and process enhancements.
- Work/Life Balance: We prioritize the well-being and balance of our employees, recognizing that their happiness is crucial to our success.
- Passion: We are passionate about building great homes and relationships, driving our pursuit of excellence.
Our Vision
As a recognized leader in the industry, our vision is to be synonymous with excellence in service and quality. We empower our people to provide superior customer care, fostering long-term relationships and loyalty.
Awards and Recognition
Venture Communities has received numerous accolades, including the J.D. Power and Associates Award for "Highest in Customer Satisfaction Among New Home Builders in Atlanta". We are proud of our achievements and continue to strive for excellence in every aspect of our business.
Get in Touch
We invite you to explore our communities and discover the Venture difference. Our dedicated team is here to assist you throughout the homebuying process, ensuring your new home experience is truly unforgettable.
Poor Customer Service and Quality Issues
Several reviewers have expressed their disappointment and frustration with Venture Communities, a home builder. Many have reported poor customer service, including difficulties in getting in touch with representatives and resolving issues with their homes. One reviewer even stated that they were faced with "push back after push back" regarding warranty claims and concerns about workmanship.
Some reviewers have also experienced issues with the quality of their homes, including incorrect installations, poor craftsmanship, and shortcuts taken in the building process. One reviewer reported finding mold in their basement, which was allegedly caused by the project manager's incompetence.
Unreasonable Contract Changes
Several reviewers have reported encountering unexpected and arbitrary changes to their contracts, including price increases and delays in construction. One reviewer claimed that their contract was cancelled because the company wanted to sell their home to someone else for a higher price, despite having already paid a significant deposit.
Lack of Accountability
Reviewers have also expressed frustration with the company's lack of accountability and responsiveness. One reviewer reported that the CEO promised to correct issues with their driveway but never followed through. Another reviewer mentioned that the company's representatives were unprofessional and unresponsive.
Exceptions to the Rule
However, one reviewer had a positive experience with the company's corporate office, stating that the staff was "wonderful, very helpful and kind!" Another reviewer mentioned that the community itself was lovely, but their experience with the company was marred by poor customer service.
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