Business Details
31 Years
experience
Your Trusted Bike Shop in Syosset Since 1995
The Bicycle Planet has been a trusted local bike shop since 1995, offering an extensive selection of high-quality bicycles, accessories, and expert services. Our curated inventory includes over 750 road, mountain, hybrid, electric, youth, and BMX bikes from renowned brands like Specialized, Giant, and SE Bikes, all backed by our personal expertise and commitment to customer satisfaction. Our professionally trained service team provides comprehensive repairs, maintenance, and Shimano-certified technical support, ensuring every rider receives reliable, expert care.We prioritize community engagement through programs like our Kids Bike Trade-Up initiative, which offers up to 30% credit toward larger bikes as children grow, and partnerships with local charities to donate used bikes. Our dedication to quality, transparency, and personalized service has made us a leader in the cycling community, with a focus on helping riders of all levels find their perfect match while fostering a passion for cycling.
Services
Bike Sales
Repairs & Maintenance
E-Bike Rentals
Kids Trade-Up Program
Financing Options
Apparel & Accessories
Bike Racks
Trade-In Services
Community Donations
Shimano Certification
Details
- Year established: 1995
Highlights and features
- We offer a 1-year free basic tune-up plan with every new bike purchase.
- Our service team is professionally trained and certified to work on all makes and models.
- We provide a Kids Bike Trade-Up Program offering up to 30% credit toward a larger bike.
- We are a certified Shimano Service Center with S-TEC trained mechanics.
- We partner with The Pro's Closet for hassle-free bike trade-ins and in-store credit.
Associations and certifications
- Shimano Service Center (SSC)
- Shimano Technology Education and Certification (S-TEC)
Services
Bike Sales
We offer a vast selection of road, mountain, hybrid, electric, and youth bikes from top brands like Specialized, Giant, and SE Bikes. Our inventory includes over 750 in-stock models, ensuring every rider finds the perfect fit. With expert guidance, we help customers choose bikes tailored to their needs, from casual rides to competitive racing.
Repairs & Maintenance
Our certified mechanics provide comprehensive repairs and maintenance, including tune-ups, brake adjustments, and suspension overhauls. We use professional tools and genuine parts to ensure optimal performance. Every service includes a free estimate, and our Shimano-certified team guarantees fast, reliable fixes for all bike makes and models.
Kids Trade-Up Program
This program allows families to trade in kids' bikes for up to 30% credit toward a larger size. We ensure proper sizing and adjustments to keep children safe and comfortable. Our staff helps select age-appropriate bikes, promoting a lifelong love of cycling while offering cost-effective solutions for growing riders.
Financing Options
We offer 0% interest financing for 12 months through the Freedom to Ride credit card. This option makes high-quality bikes accessible without upfront costs. Approved applicants can purchase any in-store item, with flexible payments and no annual fee, ensuring riders can afford their dream bike.
E-Bike Rentals
Our e-bike rental program lets customers experience electric cycling before buying. Rentals cater to road tours, mountain trails, and casual rides. This service includes expert guidance on usage and safety, helping riders explore local trails or test bikes for future purchases, with upcoming availability announced in our store.
People
Brett
Store Manager
Brett transitioned from motocross racing to cycling, becoming an expert racer and bike fitter. He manages our Syosset location, offering deep knowledge of cycling gear and training. His passion for cycling and community engagement makes him a valuable resource for Long Island riders.
Alex
Service Manager
Alex began wrenching at 15 and has over 20 years of experience. He commutes 38 miles daily on a steel-framed bike, demonstrating his dedication. His mechanical perfectionism and leadership ensure our service team delivers precise, reliable repairs, earning him a loyal customer following.
Chrissy
Sales Associate
Chrissy has worked at The Bicycle Planet for over 20 years, providing friendly customer support via phone and chat. Her long tenure and familiarity with our inventory make her a trusted point of contact for answering questions and guiding purchases.
Questions
What services does The Bicycle Planet offer?
We provide bike sales, repairs, tune-ups, rentals, kids' trade-up programs, financing, and apparel sales. Our Shimano-certified team handles all makes and models.
Do you offer financing options?
Yes, we offer 0% interest financing for 12 months through the Freedom to Ride credit card for approved applicants.
Can I trade in my old bike?
Yes, we partner with The Pro's Closet for hassle-free trade-ins, offering in-store credit toward new purchases.
Are there programs for kids' bikes?
Our Kids Bike Trade-Up Program gives up to 30% credit toward larger bikes as children grow, ensuring proper fit and safety.
What are your store hours?
We're open Monday to Saturday from 10 AM to 6 PM and Sunday from 11 AM to 5 PM.
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