Our Story
Metro Park Warehouses was founded in 1970 as a family-owned business, and we've been dedicated to providing exceptional distribution services for over 50 years. Our commitment to excellence is rooted in our core values, which guide every business decision we make. At Metro Park Warehouses, we understand the importance of building strong relationships with our customers, employees, and investors.
Our Services
We offer a wide range of services designed to simplify your logistics needs. Our diverse capabilities and accreditations enable us to handle your unique demands with precision and accuracy. Some of our services include:
- Warehouse Services: Our state-of-the-art facilities are strategically located to provide efficient and reliable storage and shipping solutions.
- Rail Service: We partner with CPKC and BNSF to offer seamless rail transportation services.
- TTB and Food Grade Bonded warehousing: Our facilities are bonded and certified for storing and handling temperature-sensitive products.
- Pharmaceutical Transportation Services: We cater to the specific needs of the pharmaceutical industry, ensuring the highest level of security and compliance.
- Local Service and Over-the-Road (OTR) Transport: Our fleet of trucks and experienced drivers ensure timely and safe delivery of your products.
- Technology Integration: We leverage the latest technology to streamline your logistics processes, providing real-time visibility and alerts to ensure seamless inventory management.
Our Facilities
We operate multiple facilities across the Kansas City area, each strategically located to access multiple rail providers and maximize efficiency in regional distribution. Our facilities are:
- Climate-controlled and temperature-controlled spaces
- Bonded and certified for handling temperature-sensitive products
- Equipped with state-of-the-art technology for efficient inventory management
- Located near major transportation hubs and rail providers
Meet the Team
At Metro Park Warehouses, we believe in the importance of teamwork and collaboration. Our leadership team is comprised of experienced professionals who are dedicated to providing exceptional service and solutions. Meet our team:
- Robert Etchells, Chief Executive Officer
- Gavin Ott, Chief Financial Officer
- Ray Miller, Chief Operating Officer
Our Core Values
At Metro Park Warehouses, we are guided by our core values, which include:
- Putting People First: We prioritize relationships with our customers, employees, and investors.
- Doing the Right Thing Every Time: We operate with the highest integrity and strive to live by the Golden Rule.
- Maintaining Financial Discipline: We approach every deal with a margin of safety and maintain our financial discipline.
- Living Generously: We believe in giving back to the community through charitable efforts and appreciate the support we've received.
- Taking Ownership of Every Situation: Every individual takes ownership, is accountable, and takes responsibility.
Join the Team
If you're passionate about delivering exceptional service and solutions, join our team at Metro Park Warehouses. We're committed to excellence and strive to maintain a culture of appreciation, respect, and transparency.
Positive Experiences
Some reviewers had a smooth and efficient experience, with friendly and helpful staff, and quick loading times.
Negative Experiences
Many reviewers experienced long wait times, with some waiting for hours or even being sent away without loading. Some reviewers also reported unfriendly and unprofessional staff, including security guards and customer service representatives.
Common Complaints
- Long wait times, often exceeding scheduled appointment times
- Unfriendly and unprofessional staff
- Disorganized and chaotic loading process
Common Praised Aspects
- Friendly and helpful staff
- Quick and efficient loading process
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