At Wheel Tek of Memphis, we take pride in being the go-to destination for all your wheel repair and tire sales needs in Memphis, TN. With over 20 years of experience in the auto repair industry, our team of specialists is dedicated to providing high-quality services that exceed our customers' expectations. Our state-of-the-art equipment and EPA-compliant facilities ensure that we can repair, refinish, and customize your wheels to factory specifications, all while minimizing our environmental impact.
Our Story
Wheel Tek of Memphis was founded in 2007 by Troy Thibodeaux, a passionate entrepreneur with a vision to provide exceptional customer service and excellence in wheel repair. With years of experience in the auto repair industry, Troy assembled a team of highly skilled and knowledgeable staff who share his passion for delivering outstanding results. Today, we are proud to serve the Greater Memphis area, Arkansas, and Mississippi, offering same-day wheel repair services, tire sales, and customization options that cater to our customers' unique needs.
Our Services
We offer a comprehensive range of services designed to repair, refinish, and customize your wheels to factory specifications. Our services include:
- Wheel repair: We can fix nearly all bends and cracks on your wheels, usually on the same day.
- Curb rash and touch-ups: We can smooth out scratches and paint over them to make your wheels look like new.
- Powder coating and full refinishing: We can give your wheels a complete makeover with our state-of-the-art powder coating and refinishing services.
- Tire sales: We carry a wide range of high-quality tires from reputable brands like Falken, Nexen, Arroyo, Pirelli, and Michelin.
- Customization: We can customize your wheels with custom colors, finishes, and designs to give your vehicle a unique look.
Our Commitment
At Wheel Tek of Memphis, we are committed to providing exceptional customer service, quality workmanship, and convenient same-day services. We believe in building long-term relationships with our customers, and we strive to exceed their expectations with every visit. Our knowledgeable staff is happy to educate you on anything you need to know about your wheels, and we stand behind our work with our own warranties.
Overall Impression
The reviews are overwhelmingly positive, with all customers giving 5-star ratings and expressing their satisfaction with the service provided by Wheel-TEK.
Quality of Service
The reviews highlight the exceptional quality of service provided by Wheel-TEK. Customers praise the shop for their ability to repair cracked and bent rims quickly and cost-efficiently. The repairs are described as being of high quality, with some customers even stating that their rims were returned in better condition than before the damage.
Honesty and Integrity
Several customers commend Wheel-TEK for their honesty and integrity. One customer was told that their rim was not cracked, as initially thought, and was not charged for unnecessary repairs. Another customer was impressed that the shop did not take advantage of them by charging for more extensive repairs.
Customer Service
The reviews consistently praise the excellent customer service provided by Wheel-TEK. Customers appreciate the polite, helpful, and knowledgeable staff, who are willing to provide additional advice and information when requested.
Timeliness
The reviews highlight the quick turnaround time for repairs, with some customers receiving their repaired rims in as little as two hours. Others were impressed that their repairs were completed ahead of schedule.
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