Business Details
29 Years
experience
Emergency
services
24/7 Emergency Damage Restoration Services
SERVPRO of Saginaw / Bay City has been a trusted leader in property damage restoration since 1997. Our team provides 24/7 emergency response for water, fire, mold, and storm damage across Michigan's Tri-City area. All technicians complete rigorous SERVPRO and IICRC certification programs to ensure industry-leading expertise. We specialize in both residential and commercial restoration, offering comprehensive services from initial damage assessment to complete reconstruction. Our local team works directly with insurance providers to streamline claims processing and minimize client stress. With over two decades of service, we maintain top-10 national rankings within the SERVPRO franchise system.Our capabilities extend beyond emergency response to include disaster preparedness consulting and routine maintenance services. As part of a national network covering all 50 states, we combine global resources with local knowledge to serve Saginaw, Bay City, and surrounding communities. Our commitment to quality has earned 4.6-star Google reviews from satisfied clients. We operate as a subsidiary of RACM LLC, maintaining strict adherence to SERVPRO's quality standards while serving as an Extreme Team franchise for catastrophic events nationwide.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Commercial Cleaning
Construction
Specialty Cleaning
Air Duct Cleaning
Biohazard Cleanup
Carpet Cleaning
Details
- Year established: 1997
Highlights and features
- Available 24/7 for emergency response
- IICRC-certified restoration specialists
- 25+ years serving Michigan communities
- Comprehensive services from cleanup to reconstruction
- Top 10 national ranking in SERVPRO system
Associations and certifications
- IICRC
What people say
Great to work with
Professional and responsive
Amazing service
Kept informed throughout
Exceeded expectations
Services
Water Damage
Emergency water extraction and structural drying services for residential and commercial properties. Our certified technicians use industrial-grade equipment to remove standing water and restore damaged areas. Available 24/7 for burst pipes, basement flooding, and natural disasters.
Fire Damage
Comprehensive fire damage restoration including soot removal, odor elimination, and structural repairs. We handle all aspects from initial assessment to complete rebuilding. Specialized in restoring contents and electronics affected by smoke and heat damage.
Mold Remediation
Professional mold inspection, containment, and removal services for residential and commercial properties. Our certified specialists use HEPA filtration and antifungal treatments to eliminate mold colonies and prevent recurrence in water-damaged structures.
Storm Damage
24/7 response for storm-related damage including roof leaks, broken windows, and structural instability. We provide emergency board-up, water removal, and complete reconstruction services for properties affected by wind, hail, or flooding.
Commercial Cleaning
Scheduled and emergency cleaning services for commercial properties including carpet cleaning, HVAC maintenance, and post-construction cleanup. Our OSHA-compliant team handles facilities of all sizes with minimal business disruption.
People
Randy Miller
Owner
Randy Miller established the Saginaw SERVPRO franchise in 1997 after pioneering the mid-Michigan SERVPRO system since 1996. With over 25 years of franchise experience across multiple states, he leads one of SERVPRO's top 10 performing locations nationally.
Questions
What types of damage do you handle?
We specialize in water, fire, mold, and storm damage restoration for both residential and commercial properties.
Are you available after hours?
Yes, our emergency response team is available 24/7 for immediate assistance with property damage.
Do you work with insurance companies?
Yes, we coordinate directly with insurance providers to streamline claims processing and documentation.
How quickly can you respond to emergencies?
Our local team typically arrives within 4 hours of initial contact for urgent damage situations.
What certifications do your technicians hold?
All technicians complete SERVPRO's proprietary training plus IICRC certification in water damage restoration and mold remediation.
