Business Details
19 Years
experience
Emergency
services
Trusted Hospice & Home Health Care in Dallas
Arcy Healthcare was founded in 2007 with a mission to provide compassionate, high-quality care to patients and families facing life-limiting illnesses. Our services span hospice care, supportive care, home health, and non-medical senior care, all delivered with a focus on dignity, respect, and community impact. Led by CEO Jimmie Stapleton, our team combines decades of healthcare experience with rigorous training and certification to ensure exceptional care.We serve the Dallas-Fort Worth area, emphasizing personalized care plans, 24/7 support, and adherence to state and federal standards. Our values of compassion, integrity, and teamwork guide every interaction, and we maintain partnerships with organizations like NHPCO and Great Place to Work to uphold our commitment to excellence.
Services
Hospice Care
Supportive Care
Home Health Care
Non-Medical Home Care
Skilled Nursing
Physical Therapy
Occupational Therapy
Speech Therapy
Chronic Disease Management
Dementia Care Program
Details
- Year established: 2007
Highlights and features
- We offer 24/7 personalized hospice care with on-call nurses and social workers.
- Our team includes certified professionals with decades of experience in palliative care.
- Free in-home consultations ensure tailored care plans for each patient's unique needs.
- Certified caregivers undergo rigorous background checks and ongoing specialized training.
- We serve Dallas-Fort Worth with flexible care options, including skilled nursing and dementia support.
Associations and certifications
- NHPCO (National Hospice and Palliative Care Organization)
- Great Place to Work
What people say
Compassionate and understanding
Excellent care
Improved quality of life
Professional and attentive
Supportive team
Services
Hospice Care
Arcy Hospice provides compassionate end-of-life care focused on symptom management, emotional support, and spiritual guidance. Our interdisciplinary team creates personalized care plans to enhance comfort and dignity for patients with life-limiting illnesses. Services include 24/7 on-call nurses, bereavement support, and coordination with families and physicians to ensure holistic care in home or extended care facilities.
Supportive Care
Our supportive care addresses physical, emotional, and social needs for patients with serious illnesses. This service emphasizes symptom relief, advanced care planning, and enhanced quality of life through home visits by nurse practitioners and specialized dementia care via the GUIDE program. It complements curative treatments while prioritizing patient autonomy and comfort.
Home Health Care
Arcy Home Health delivers skilled nursing, physical therapy, and wound care in patients' homes. Services include chronic disease management, post-surgical recovery, and IV therapy, reducing hospital readmissions. Our Medicare-certified team focuses on restoring independence through personalized treatment plans and evidence-based interventions tailored to individual medical needs.
Non-Medical Senior Care
Arcy at Home offers non-medical care for seniors, including bathing, dressing, meal preparation, and companionship. Certified caregivers provide flexible support to promote independence while ensuring safety. Services range from hourly assistance to 24/7 live-in care, with free consultations and individualized plans to adapt to changing needs.
Dementia Care Program
The CMS-certified GUIDE program provides comprehensive dementia care with no cost to Medicare beneficiaries. Features include care coordination, respite funding, and caregiver education. Our specialized team offers monthly home visits, personalized care plans, and 24/7 support to reduce caregiver burden and delay nursing home placement through tailored interventions.
People
Jimmie Stapleton
CEO/Administrator
Founder of Arcy Healthcare with over 20 years in hospice care, Jimmie Stapleton established the organization in 2007 after his wife's battle with cancer. He leads with a focus on community impact and quality care, leveraging experience from long-term acute care hospitals to shape Arcy's patient-centered philosophy.
Krystal Alvarado
Chief Operating Officer
Krystal oversees daily operations at Arcy Healthcare, ensuring adherence to quality standards across hospice and home health services. With a background in healthcare administration, she drives process improvements and staff development to maintain the organization's reputation for excellence in patient care.
Dr. Edward Kremer
Medical Director
Dr. Kremer has served as Medical Director for Arcy Supportive Care since 2020. A Dallas-area physician with over 40 years of experience, he specializes in internal medicine and hospice care, combining clinical expertise with leadership to guide medical protocols and patient safety initiatives.
Jenny Bickerstaff
Family Nurse Practitioner
Jenny brings 20+ years of family practice experience to Arcy's supportive care team. Certified in dementia care, she specializes in chronic illness management and patient education, focusing on improving quality of life through personalized treatment plans and compassionate bedside care.
Carla Jones
Director of Nursing
Carla leads nursing operations at Arcy Home Health with 18 years of clinical and managerial experience. Her expertise in med-surg nursing and wound care informs staff training programs, ensuring high standards of care delivery for patients requiring skilled home health services.
Questions
When should hospice care be considered?
Hospice is appropriate when treatment shifts to comfort-focused care, typically for patients with a life expectancy of six months or less, as certified by a physician.
How is hospice care funded?
Hospice services are covered by Medicare, Medicaid, and most private insurers, with minimal out-of-pocket costs. Our team assists families in identifying payment sources.
What makes Arcy Healthcare unique?
We offer 24/7 on-call nurses, personalized care plans, and specialized programs like GUIDE for dementia care, combined with local expertise since 2007.
Where is hospice care provided?
Care occurs in the patient's home, nursing facilities, or assisted living communities. We also provide short-term inpatient care when symptom management requires hospital-level support.
Can I keep my primary physician?
Yes, patients continue seeing their attending physician, who collaborates with our team to coordinate care and adjust treatment plans as needed.
