Business Details
44 Years
experience
Your Trusted IT Partner in Madison, WI
Since 1982, Madison Computer Works has been a trusted provider of comprehensive IT solutions for residential, business, and nonprofit clients across south-central Wisconsin. Founded in a family basement, our company has grown into one of Madison's largest computer service providers while maintaining local ownership and personalized service. Our 14 specialized technicians deliver expert computer sales, repair, network solutions, and managed IT services from our 8,000-square-foot facility. We distinguish ourselves through transparent pricing models that charge only for actual repair time rather than flat-rate packages. Our commitment to environmental responsibility is demonstrated through our hybrid/EV service fleet, extensive solar power infrastructure, and comprehensive electronics recycling program.With decades of combined experience in Microsoft and Novell network systems, we provide both reactive and proactive IT support tailored to client needs. Our 25-point diagnostic process includes standard maintenance tasks that competitors charge separately for, ensuring cost-effective service. As an EPA Green Power Partner and Wisconsin Green Masters Program participant, we integrate sustainability into all business operations while maintaining technical excellence.
Services
Computer Repair
Malware Removal
On-site Service
Data Recovery
Managed IT Services
Network Solutions
Computer Sales
Server Installation
Remote Support
Green IT Solutions
Details
- Year established: 1982
Highlights and features
- 40+ years of local IT expertise since 1982
- Transparent pricing with no flat-rate billing
- 24/7 network monitoring with managed services
- Hybrid/EV service fleet with solar-powered facility
- Free network assessment and customized solutions
Associations and certifications
- EPA Green Power Partner
- MG&E Clean Power Partner
- Green Masters Program Green Professional
- Focus on Energy Trade Ally
Services
Computer Repair
Our expert technicians provide comprehensive computer repair services for desktops, laptops, and notebooks. We perform a 25-point diagnostic check including dust removal, file cleanup, and system optimization. Unlike competitors charging separately for individual services, our transparent pricing covers all standard maintenance tasks. With experience dating to 1982, we resolve hardware and software issues quickly while maintaining strict data security protocols.
Malware Removal
We specialize in eliminating all types of malicious software including ransomware, spyware, and viruses. Our certified technicians use industry-leading tools to clean infected systems and implement protective measures. We educate clients on prevention strategies while maintaining strict privacy standards. Our services cover both immediate threat removal and ongoing protection planning for residential and business clients.
Managed IT Services
Our proactive managed services include 24/7 system monitoring, predictive maintenance, and remote support. We offer predictable budgeting through flat monthly fees covering all critical IT needs. Services include server management, security updates, and performance optimization. This solution minimizes downtime while ensuring business continuity through automated backups and threat detection systems.
Data Recovery
We recover lost data from damaged storage devices using specialized tools and clean-room facilities. Our technicians work with leading recovery partners to handle complex cases involving physical drive damage or corruption. We provide diagnostic assessments and cost estimates before beginning recovery operations. Services include both emergency data retrieval and backup solution implementation.
Network Solutions
We design and implement custom network solutions for home and business environments. Services include wireless network setup, server installation, and security configuration. Our team supports both Microsoft and Novell network architectures with expertise dating to the 1980s. We provide free assessments and customized implementation plans for new installations or network upgrades.
Questions
What computer repair services do you offer?
We provide comprehensive repair for desktops, laptops, and notebooks including hardware replacement, software troubleshooting, and system optimization. Our 25-point diagnostic process includes dust removal, file cleanup, and performance tuning at transparent hourly rates.
Do you offer emergency computer repair?
While we don't provide after-hours emergency services, we prioritize urgent cases during regular business hours. Our standard repair process includes immediate diagnostics and cost estimates with transparent pricing based on actual repair time.
What network solutions are available for businesses?
We design and implement custom network solutions including server installation, wireless network setup, and security configuration. Our team supports Microsoft and Novell networks with free assessments and customized implementation plans.
How do your managed IT services work?
Our managed services provide 24/7 system monitoring, automated backups, and proactive maintenance. This includes security updates, performance optimization, and remote support through predictable monthly billing that covers all critical IT needs.
What environmental initiatives do you have?
We maintain a hybrid/EV service fleet, generate power through solar panels, and recycle 100% of post-consumer computer parts. Our facility uses energy-efficient lighting and we purchase renewable energy credits to offset remaining consumption.
