Quality Auto Repair Done Right The First Time.
Welcome to Neil's Motors Inc, your trusted auto repair shop in Biddeford, ME. Since 1970, we have been providing exceptional auto repair services to the residents of Biddeford and the surrounding areas. As a NAPA GOLD certified shop and a AAA approved repair center, we are committed to delivering quality auto repair services that you can rely on. Our team of ASE and ASA certified technicians have the experience and expertise to service all makes and models, ensuring that your vehicle is in good hands.
Our Services
At Neil's Motors Inc, we specialize in full-service auto repair, including:
- Auto repair
- Diesel service
- Engine light diagnostics
- Brake repair
- Transmission repair
- Electrical repair
- Fleet solutions
We use only the best possible equipment, parts, and staff, ensuring that your vehicle is serviced with the highest quality standards. Our state-of-the-art facility is equipped with the latest auto repair tools and diagnostic software, allowing us to accurately diagnose and repair any issues with your vehicle.
Quality Auto Repair Services
We believe in honesty, integrity, and quality in all that we do. Our team operates with transparency, ensuring that you are informed and involved in the service and repair process every step of the way. We provide upfront and honest quotes, timely response to issues, and quality products and parts. Your safety is our top priority, and we always do the right thing for our customers.
Scheduled Maintenance
Regular maintenance is essential to keep your vehicle running smoothly and efficiently. At Neil's Motors Inc, we offer scheduled maintenance services, including oil changes, 30/60/90K services, tire rotations, and more. Our team will work with you to create a maintenance schedule that suits your needs and budget, ensuring the longevity of your vehicle.
All Makes and Models Welcome
No matter what make or model you drive, our team has the expertise to fix or maintain it. From Honda to BMW, Subaru and beyond, we welcome all makes and models at Neil's Motors Inc.
Biddeford's Dealer Alternative
Looking for a dealer alternative for your auto repair needs? Look no further than Neil's Motors Inc. We offer dealer alternative pricing, making it easier and more affordable for you to maintain and repair your vehicle.
Customer Service
At Neil's Motors Inc, we are committed to providing our customers with exceptional customer service. From the moment you walk through our doors, you will be greeted with a smile and treated with respect and professionalism. Our team is dedicated to making your visit to Neil's Motors Inc as smooth and hassle-free as possible.
Warranty
We stand behind our work with a 3/36,000 mile warranty, giving you peace of mind and protecting your investment.
Thank you for considering Neil's Motors Inc for your auto repair needs. We look forward to serving you!
Unsatisfactory Experience
Several customers have expressed dissatisfaction with their experience at Neil's Motors. Peter Rosa, a 1-star reviewer, reported being charged $349.99 for window replacement, nearly double the original quote of $155.99. He also mentioned being charged $500 for a repairs job and another $120 for the same issue a year later. James Vacanti, a 2-star reviewer, felt that Neil's charged him $700 for a battery replacement, which he didn't find reasonable.
Satisfactory Experience
The majority of reviewers, however, have had positive experiences at Neil's Motors. Many reviewers praised the staff's friendliness, knowledge, and professionalism. Chuck Rudolph, a 5-star reviewer, appreciated the staff's expertise in working on his Volkswagen Turbo Beetle. Dennis Stoddard, also a 5-star reviewer, reported a well-done job on his brake issue. Nicholas Garoufalis, another 5-star reviewer, commended the shop's excellent quality job, service, and communication.
Mixed Experiences
A few reviewers had mixed experiences with Neil's Motors. David Lawler, a 2-star reviewer, reported poor communication and long wait times for service. Roger Rheault, a 1-star reviewer, warned of the shop's questionable practices, including taking vehicles for long test drives and charging for labor.
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